Job Purpose:

Responsible for designing, developing, implementing, and maintaining automation solutions to streamline business processes, reduce manual effort, and improve efficiency.

The role involves close collaboration with business stakeholders, process analysts, and IT teams to identify automation opportunities, build bots, and ensure stable operations.

Main Responsibilities:

• Analyze existing business processes to identify automation opportunities.
• Design, develop, and deploy RPA solutions using platforms such as UiPath, Automation Anywhere, Blue Prism, or Power Automate.
• Collaborate with business teams to gather requirements and translate them into technical automation workflows.
• Maintain, monitor, and optimize RPA bots to ensure performance and reliability.
• Document automation processes, technical designs, and best practices.
• Provide production support and troubleshoot automation issues.
• Ensure RPA solutions comply with IT governance, security, and regulatory standards.
• Train and support end-users on RPA adoption.
• Explore and implement AI/ML or cognitive automation add-ons where applicable.

Knowledge and Skills:

• Strong understanding of process analysis, workflow design, and automation life cycle
• Programming/scripting knowledge (e.g. Python, .NET, Java, VBScript) is an advantage.
• Knowledge of APIs, databases, and integration methods.
• Strong problem-solving, analytical, and troubleshooting skills.

Qualifications and Experience:

• Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.
• Experience with Agile or DevOps methodologies is a plus.
• 3 years relevant work experience.
• Hands-on experience with RPA tools (UiPath, Blue Prism, Automation Anywhere, Power Automate).

NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender balanced workforce.

Female candidates and people living with disabilities are strongly encouraged to apply for this position.

NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.

Only shortlisted candidates will be contacted.

• Analyze existing business processes to identify automation opportunities.
• Design, develop, and deploy RPA solutions using platforms such as UiPath, Automation Anywhere, Blue Prism, or Power Automate.
• Collaborate with business teams to gather requirements and translate them into technical automation workflows.
• Maintain, monitor, and optimize RPA bots to ensure performance and reliability.
• Document automation processes, technical designs, and best practices.
• Provide production support and troubleshoot automation issues.
• Ensure RPA solutions comply with IT governance, security, and regulatory standards.
• Train and support end-users on RPA adoption.
• Explore and implement AI/ML or cognitive automation add-ons where applicable.

• Strong understanding of process analysis, workflow design, and automation life cycle
• Programming/scripting knowledge (e.g. Python, .NET, Java, VBScript) is an advantage.
• Knowledge of APIs, databases, and integration methods.
• Strong problem-solving, analytical, and troubleshooting skills.
• Hands-on experience with RPA tools (UiPath, Blue Prism, Automation Anywhere, Power Automate).

• Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.
• Experience with Agile or DevOps methodologies is a plus.