General

Job title: Senior Officer – Reconciliation

Reports to: Manager – Central Operations

Date: July 2026

Version: 1

Function level: Senior Officer

Basic purpose

To ensure timely, accurate, and complete reconciliation of all bank accounts and transactions, minimizing financial exposure and ensuring integrity of financial records.

Main duties and responsibilities

• Perform end-to-end reconciliation of all bank accounts including General Ledger, Nostro, ATM, POS, Mobile, and other digital channels.
• Identify, investigate, and resolve reconciliation breaks promptly, ensuring discrepancies are cleared within defined timelines.
• Monitor aging of outstanding items and ensure timely escalation and resolution of longoutstanding balances.
• Maintain accurate reconciliation records, audit trails, and supporting documentation to ensure full audit and regulatory compliance.
• Ensure completeness and accuracy of financial postings across all systems through continuous reconciliation checks.
• Collaborate with Finance, IT, and Operations teams to resolve reconciliation issues and system mismatches.
• Monitor reconciliation performance metrics and provide regular reports on outstanding items and resolution status.
• Identify recurring reconciliation issues and implement process improvements to eliminate root causes.
• Drive automation of reconciliation processes to improve efficiency and reduce manual effort.
• Ensure adherence to internal controls, policies, and regulatory requirements governing reconciliation activities.

Knowledge, skills and experience

• Strong understanding of reconciliation processes and financial controls
• High attention to detail and analytical capability
• Understanding of core banking systems and financial postings

Education

• Bachelor’s Degree in Business, Finance, Banking or related field

Work experience

• Minimum 5 years in relevant field

• Perform end-to-end reconciliation of all bank accounts including General Ledger, Nostro, ATM, POS, Mobile, and other digital channels.
• Identify, investigate, and resolve reconciliation breaks promptly, ensuring discrepancies are cleared within defined timelines.
• Monitor aging of outstanding items and ensure timely escalation and resolution of longoutstanding balances.
• Maintain accurate reconciliation records, audit trails, and supporting documentation to ensure full audit and regulatory compliance.
• Ensure completeness and accuracy of financial postings across all systems through continuous reconciliation checks.
• Collaborate with Finance, IT, and Operations teams to resolve reconciliation issues and system mismatches.
• Monitor reconciliation performance metrics and provide regular reports on outstanding items and resolution status.
• Identify recurring reconciliation issues and implement process improvements to eliminate root causes.
• Drive automation of reconciliation processes to improve efficiency and reduce manual effort.
• Ensure adherence to internal controls, policies, and regulatory requirements governing reconciliation activities.

• Strong understanding of reconciliation processes and financial controls
• High attention to detail and analytical capability
• Understanding of core banking systems and financial postings

• Bachelor’s Degree in Business, Finance, Banking or related field