Vacancy title:
Sales Manager

Jobs at:
Empower Limited

Deadline of this Job:
21st November, 2018

Duty Station:
Dar es Salaam, Tanzania

Summary
Date Posted: 30th October 2018 , Base Salary: Not Disclosed , Employment Type: Full-Time

JOB DETAILS:

Roles and Responsibilities

• Responsible for quality control within a centre which include the physical appearance of the centre and staff (using technology tools provided to track progress and remediation actions) and the level of service within;
  
• Deliver operational standards in line with the Company Standard Operating Procedures, including but not limited to: community management, sales, events, training, and member experience on a company-wide level
  
• Responsible for client experience(using group guidance and to include: centre events, staff hospitality training, client interactions, “knowing our client”);
  
• Management of existing client relationships to ensure high retention levels are maintained. This will include ensuring any client issues are resolved in a timely manner and using account management principals to ensure regular communication with our clients;
  

Owns the in country workspace sales process from enquiry management through proposals tours and closing clients;
Business Development

• Conduct tours to work towards and maintain 100% building occupancy
  
• Lead tours for VIPs,
  
• Engage in the larger community of the market by attending events and networking with local start-ups and organizations, and business groups
  
• Manage and maintain relationships with vendors and landlords
  
• Engage with agents and the referral network
  
• Working on price management with local finance department
  Space Management
  
• Set priorities using ticket data and clearly communicate adjustments to team
  
• Review all base building documents to ensure the data is updated and accurate
  
• Supervise move-ins and move-outs for quality experience
  
• Review daily reports and work with team to finalize weekly and monthly reports that outline community and sales progress
  

Educational Qualifications
• Bachelor degree in Business Management and equivalent

Experience Requirements

• Minimum 5 years’ proven experience of centre management, specifically in the flexible workspace market or Customer service and sales experience
  
• Cold-outreach experience a plus
  
• University graduate
  
• Experience using Workspace related technology to enhance client experience
  
• Outstanding leadership and organizational skills
  
• Understanding and experience managing a team of more than two people
  
• Understanding of key KPIs, budgeting and controlling a profit and loss account with experience of formal reporting against targets to senior management
  
• Excellent knowledge of MS Office
  
• Must have strong verbal and written communication skills, with the ability to independently problem solve
  
• Exceptional organizational and multitasking skills