Background:

The Safety and Quality Assurance Manager shall support the OHS and Quality Assurance in all TMHS and Customers Services and be responsible for devising and establishing Safety and quality procedures, standards, and specifications. S/he shall promote Safety and Quality Improvement in all the process & procedures of the TMHS and Customers and share reports as required.

Responsibilities:

• Oversee, monitor, evaluate, control and carry out frequent inspection and testing of company OHS equipment and systems to ensure they operate efficiently and effectively.
• Timely diagnose and solve any customer complaint, or operating system/equipment malfunction/breakdown within 24 hours; failure to that shall be communicated to Managing Director for further actions.
• Develop and update guidelines, manuals, forms, and checklists to be used by the company for tender processes and execution of OHS consultancy works.
• Identify, attain, updates, and maintain necessary certifications and accreditations required for the company to conduct OHS consultancies works.
• Identify, rob and liaise with companies/institutions/firms/organizations that need OHS consultancy services so that the company achieves working contracts with them.
• Plan, organize, coordinate, and supervise all OHS consultancy works to ensure they follow SOPs, legal requirements, and achieve customer satisfaction.
• Set clearly departmental strategic and development plan, and ensure resources are mobilized and used effectively to achieve the plan set.
• Attend short courses and other professional development programs in order to attain up-to-date skills, accreditations, and knowledge so that to execute all scope of work within the department at the highest international standard comfortably.
• Do thorough competitor and customer survey/analysis, eventually develop user-friendly and cost-effective OHS packages so that the company becomes the best OHS services provider in Tanzania.
• Coordinates and organizes the laboratory quality management program in collaboration with laboratory leadership to maintain compliance and promote process improvement. Compiles and analyzes data, summarizing, and reporting metrics and outcomes to all TMHS facilities.
• Facilitates and/or assists with improvement efforts, educates staff, and conducts quality program-related training.
• Periodical assessment of TMHS facilities, TMHS industries, TMHS plants, and all TMHS services which include ambulance services, air rescue services on quality checklists and arrive at a score for the services.
• Prepare quality trending reports which explain the status of the quality levels of staff, systems in all TMHS activities.
• Manage and make sure ISO standards (ISO 9001:2015, ISO 45001:2018 & ISO 14001:2015) are implemented and observed on Company daily activities.
• Submit monthly and annually progress reports to senior management or as directed from time to time.

Qualifications:

• Minimal qualification Bachelor Degree of Science in Environmental Sciences and Management.

Skills:

• Health, Safety, Regulations, Training, Education, Risk Assessment, Analysis, Auditing, Inspection, Communication, Corporate Responsibility.

Experience:

At least 5 years’ experience working as HSE Manager in any reputable organization.

• Oversee, monitor, evaluate, control and carry out frequent inspection and testing of company OHS equipment and systems to ensure they operate efficiently and effectively.
• Timely diagnose and solve any customer complaint, or operating system/equipment malfunction/breakdown within 24 hours; failure to that shall be communicated to Managing Director for further actions.
• Develop and update guidelines, manuals, forms, and checklists to be used by the company for tender processes and execution of OHS consultancy works.
• Identify, attain, updates, and maintain necessary certifications and accreditations required for the company to conduct OHS consultancies works.
• Identify, rob and liaise with companies/institutions/firms/organizations that need OHS consultancy services so that the company achieves working contracts with them.
• Plan, organize, coordinate, and supervise all OHS consultancy works to ensure they follow SOPs, legal requirements, and achieve customer satisfaction.
• Set clearly departmental strategic and development plan, and ensure resources are mobilized and used effectively to achieve the plan set.
• Attend short courses and other professional development programs in order to attain up-to-date skills, accreditations, and knowledge so that to execute all scope of work within the department at the highest international standard comfortably.
• Do thorough competitor and customer survey/analysis, eventually develop user-friendly and cost-effective OHS packages so that the company becomes the best OHS services provider in Tanzania.
• Coordinates and organizes the laboratory quality management program in collaboration with laboratory leadership to maintain compliance and promote process improvement. Compiles and analyzes data, summarizing, and reporting metrics and outcomes to all TMHS facilities.
• Facilitates and/or assists with improvement efforts, educates staff, and conducts quality program-related training.
• Periodical assessment of TMHS facilities, TMHS industries, TMHS plants, and all TMHS services which include ambulance services, air rescue services on quality checklists and arrive at a score for the services.
• Prepare quality trending reports which explain the status of the quality levels of staff, systems in all TMHS activities.
• Manage and make sure ISO standards (ISO 9001:2015, ISO 45001:2018 & ISO 14001:2015) are implemented and observed on Company daily activities.
• Submit monthly and annually progress reports to senior management or as directed from time to time.

• Health, Safety, Regulations, Training, Education, Risk Assessment, Analysis, Auditing, Inspection, Communication, Corporate Responsibility.

• Minimal qualification Bachelor Degree of Science in Environmental Sciences and Management.