Relationship Manager; Value Chain (2 Position(s)) at NMB Bank April 2026

Job Purpose:To develop, manage, and grow strategic client ecosystems by identifying anchor clients and integrating their value chains (suppliers, distributors, and customers) into the bank. The role drives deposit mobilization, transaction growth, digital adoption, and lending opportunities through a structured ecosystem banking approach.

Responsibilities or duties

• Identify, negotiate, and oversee strategic partnerships with corporates, fintechs, and value chain stakeholders to expand ecosystem opportunities.
• Design and implement win-win solutions that connect anchor clients with MSME segments and key ecosystem participants.
• Develop and close value chain pipelines to maximize ecosystem banking penetration and revenue generation.
• Support the development of execution strategies for projects and client value chains, ensuring strong cross-functional alignment and performance.
• Collaborate closely with Corporate & Retail Relationship Managers to generate and consolidate leads for distributors, dealers, and suppliers; engage anchor corporates for account opening and cross-selling of bank products.
• Lead and manage business initiatives aimed at identifying, developing, and implementing value chain optimization opportunities.
• Drive awareness and understanding of ecosystem and value chain strategies across branches and business units.
• Build, track, and monitor a robust pipeline of prospective customers to ensure consistent performance and closure.
• Collaborate and negotiate effectively with cross-functional leaders to align objectives and drive results.
• Sponsor and guide multi-functional teams in applying standardized processes for structuring and packaging value chain solutions.
• Support cross-functional teams, including external vendors and third-party providers, in designing and implementing scalable business generation and operational processes.
• Partner with value chain functional teams to continuously enhance workflow efficiency, reduce costs, and accelerate revenue ramp-up.
• Review and analyse monthly performance results, identifying improvement opportunities and addressing underperforming deals or projects in collaboration with business segments.
• Oversee preparation of documentation, reports, and performance tracking materials.
• Provide analytical insights and tools to support pricing decisions for products and business performance management.
• Foster an inclusive culture that values diversity and encourages collaboration across teams.
• Maintain an up-to-date and actively managed pipeline of potential customers, ensuring ongoing monitoring and performance optimization.

Qualifications or requirements (e.g., education, skills)

• In-depth knowledge of value chain and ecosystem banking models.
• Proven ability to identify and structure ecosystem opportunities across both Wholesale and Retail client segments.
• Comprehensive product knowledge covering cash management, trade finance, and a broad range of banking solutions.
• Sound understanding of key economic sectors including mining, trade, manufacturing, and related industries.
• Expertise in Sales & Operational Planning (S&OP) and Integrated Business Planning processes.
• Advanced proficiency in MS Office applications and process mapping techniques.
• Demonstrated understanding of marketing principles, with the ability to translate marketing strategies into practical business plans that address customer needs.
• Flexible team player with good understanding of market dynamics and communication skills
• Excellent interpersonal and stakeholder management skills across cultures and geography
• Strong networking approach & excellent ability to guide, coach and mentor others
• Leadership skills
• Project management capabilities with proven ability to influence/lead cross functional teams in a matrix organization

Experience needed

• At least 4 years’ experience in Value Chain Management
• Experience in dealing with Wholesale clients/multinationals and supply change management
• Extensive experience in financial services and product management.
• Proven experience in organizing and facilitating business activities such as training sessions, B2B workshops, and seminars.

• Identify, negotiate, and oversee strategic partnerships with corporates, fintechs, and value chain stakeholders to expand ecosystem opportunities.
• Design and implement win-win solutions that connect anchor clients with MSME segments and key ecosystem participants.
• Develop and close value chain pipelines to maximize ecosystem banking penetration and revenue generation.
• Support the development of execution strategies for projects and client value chains, ensuring strong cross-functional alignment and performance.
• Collaborate closely with Corporate & Retail Relationship Managers to generate and consolidate leads for distributors, dealers, and suppliers; engage anchor corporates for account opening and cross-selling of bank products.
• Lead and manage business initiatives aimed at identifying, developing, and implementing value chain optimization opportunities.
• Drive awareness and understanding of ecosystem and value chain strategies across branches and business units.
• Build, track, and monitor a robust pipeline of prospective customers to ensure consistent performance and closure.
• Collaborate and negotiate effectively with cross-functional leaders to align objectives and drive results.
• Sponsor and guide multi-functional teams in applying standardized processes for structuring and packaging value chain solutions.
• Support cross-functional teams, including external vendors and third-party providers, in designing and implementing scalable business generation and operational processes.
• Partner with value chain functional teams to continuously enhance workflow efficiency, reduce costs, and accelerate revenue ramp-up.
• Review and analyse monthly performance results, identifying improvement opportunities and addressing underperforming deals or projects in collaboration with business segments.
• Oversee preparation of documentation, reports, and performance tracking materials.
• Provide analytical insights and tools to support pricing decisions for products and business performance management.
• Foster an inclusive culture that values diversity and encourages collaboration across teams.
• Maintain an up-to-date and actively managed pipeline of potential customers, ensuring ongoing monitoring and performance optimization.

• In-depth knowledge of value chain and ecosystem banking models.
• Proven ability to identify and structure ecosystem opportunities across both Wholesale and Retail client segments.
• Comprehensive product knowledge covering cash management, trade finance, and a broad range of banking solutions.
• Sound understanding of key economic sectors including mining, trade, manufacturing, and related industries.
• Expertise in Sales & Operational Planning (S&OP) and Integrated Business Planning processes.
• Advanced proficiency in MS Office applications and process mapping techniques.
• Demonstrated understanding of marketing principles, with the ability to translate marketing strategies into practical business plans that address customer needs.
• Flexible team player with good understanding of market dynamics and communication skills
• Excellent interpersonal and stakeholder management skills across cultures and geography
• Strong networking approach & excellent ability to guide, coach and mentor others
• Leadership skills
• Project management capabilities with proven ability to influence/lead cross functional teams in a matrix organization

• Bachelor’s degree in Finance, Accounting, Banking, or related fields.
• At least 4 years’ experience in Value Chain Management
• Experience in dealing with Wholesale clients/multinationals and supply change management
• Extensive experience in financial services and product management.
• Proven experience in organizing and facilitating business activities such as training sessions, B2B workshops, and seminars.