Reporting Structure

Report To: Head of operations

Interacts With: Quality Engineers, Quality Supervisors, Laboratory Technicians, Quality Inspectors

Job Requirements

Job Level: Senior Level

Gender: Both

Experience: 8 Years

Main Duties

• Lead the implementation and continuous improvement of the Quality Management System (QMS).
• Establish annual quality objectives, KPIs, and improvement plans.
• Foster a culture of quality ownership across all departments.
• Ensure all raw materials, work-in-progress, and finished products comply with approved specifications.
• Oversee laboratory testing, inspection processes, and product certification.
• Lead Quality Improvement Projects using Lean Manufacturing, Kaizen, Six Sigma, Root Cause analysis, and other quality improvement methodologies.
• Drive reduction of defects, customer complaints, rework, scrap, and process variation.
• Lead investigations into customer complaints and warranty claims.
• Develop supplier quality standards and performance evaluation criteria.
• Conduct supplier quality audits and assessments.
• Monitor supplier performance and drive supplier quality improvements.
• Identify quality risks throughout manufacturing and supply chain processes.
• Develop mitigation plans to minimize operational and customer risks.

Other Requirements

• Bachelor's Degree in Mechanical Engineering, Industrial Engineering, Metallurgical Engineering,Manufacturing Engineering, Chemical Engineering or related field.
• Master's Degree in Engineering, Quality Management, Operations Management, or Business Administration will be an added advantage.
• Lead Auditor Certification (ISO 9001).
• Six Sigma Green Belt or Black Belt is highly desirable.
• Professional Quality certifications (CQE, CQA, ASQ or equivalent) are an added advantage.
• Minimum of 8 years' progressive experience in Quality Management within a manufacturing environment.
• At least 3 years in a leadership or managerial role.
• Experience in steel manufacturing, roofing products, coated steel, roll forming, or heavy manufacturing is highly preferred.

• Lead the implementation and continuous improvement of the Quality Management System (QMS).
• Establish annual quality objectives, KPIs, and improvement plans.
• Foster a culture of quality ownership across all departments.
• Ensure all raw materials, work-in-progress, and finished products comply with approved specifications.
• Oversee laboratory testing, inspection processes, and product certification.
• Lead Quality Improvement Projects using Lean Manufacturing, Kaizen, Six Sigma, Root Cause analysis, and other quality improvement methodologies.
• Drive reduction of defects, customer complaints, rework, scrap, and process variation.
• Lead investigations into customer complaints and warranty claims.
• Develop supplier quality standards and performance evaluation criteria.
• Conduct supplier quality audits and assessments.
• Monitor supplier performance and drive supplier quality improvements.
• Identify quality risks throughout manufacturing and supply chain processes.
• Develop mitigation plans to minimize operational and customer risks.

• Lean Manufacturing
• Kaizen
• Six Sigma
• Root Cause analysis
• Quality Management System (QMS) implementation
• Supplier quality management
• Auditing
• Risk management
• Leadership

• Bachelor's Degree in Mechanical Engineering, Industrial Engineering, Metallurgical Engineering, Manufacturing Engineering, Chemical Engineering or related field.
• Master's Degree in Engineering, Quality Management, Operations Management, or Business Administration (added advantage).
• Lead Auditor Certification (ISO 9001).
• Six Sigma Green Belt or Black Belt (highly desirable).
• Professional Quality certifications (CQE, CQA, ASQ or equivalent) (added advantage).