massive recruitment at CRDB Bank
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Deadline of this Job: 23 October 2022
JOB DETAILS:
Job Summary.
Responsible for the provision of Information Technology support for systems under the Payment Unit to optimize operational efficiency, address system issues to sustain application functionality and identify process improvement opportunities across the payment systems. This role works closely with the business departments and key vendors to resolve any technical deficiencies, assist with integration needs, implement, and test new functionalities and generally, ensure that the payment systems unit delivers a quality banking experience as well as contributes to the strategic direction of the Bank.
Key responsibilities:
• Provide IT support for systems under the payment unit.
• Training end-users on application functionalities and responding to queries raised in a timely manner.
• Implement and/or upgrade applications and provide second-line support for Production, Disaster Recovery site and Tests environments.
• Research and recommend Innovative ideas, and where possible automation for system administration tasks. Identify approaches that leverage our resources and provide economies of scale.
• Work with Change/Release Management process stakeholders for successful change execution.
• Resolving logged tickets in a timely manner.
• Monitoring hardware, software, and system performance metrics.
• Ensure that backups of all administered applications are being performed as per the schedule.
• Working with vendors in the process of troubleshooting escalated incidents including being available 24/7 when needed.
• Providing assurance of Business Continuity through performing Disaster Recovery Tests.
• Define, document, and maintain best practices, and support procedures (configuration, operational etc.)
• Ensuring system security by addressing vulnerability issues for systems under the Payment Unit.
• Coordinate with all relevant departments with regards to training and testing on new and existing and upgraded payment applications
• Validating software fixes received from a vendor before deployment in a Production environment.
Experience, Knowledge, and Skills Requirements
• Bachelor’s degree in Information Technology, Computer Science or Computer Engineering or related fields.
• Minimum of 3 years experience of general ICT Systems support experience in the banking environment
• Professional ICT certification such as ITIL is an added advantage.
• Understanding of Infrastructure technologies including networks, servers and databases.
• Understanding the core functions of the business unit, policies and procedures of assigned systems.
• Understanding of application and system architecture concepts.
• Ability to handle numerous concurrent tasks under time constraints, and effectively prioritize and execute tasks in a highly dynamic environment.
JOB DETAILS:
Job Summary.
Responsible for the provision of Information Technology support for systems under the Payment Unit to optimize operational efficiency, address system issues to sustain application functionality and identify process improvement opportunities across the payment systems. This role works closely with the business departments and key vendors to resolve any technical deficiencies, assist with integration needs, implement, and test new functionalities and generally, ensure that the payment systems unit delivers a quality banking experience as well as contributes to the strategic direction of the Bank.
Key responsibilities:
• Provide IT support for systems under the payment unit.
• Training end-users on application functionalities and responding to queries raised in a timely manner.
• Implement and/or upgrade applications and provide second-line support for Production, Disaster Recovery site and Tests environments.
• Research and recommend Innovative ideas, and where possible automation for system administration tasks. Identify approaches that leverage our resources and provide economies of scale.
• Work with Change/Release Management process stakeholders for successful change execution.
• Resolving logged tickets in a timely manner.
• Monitoring hardware, software, and system performance metrics.
• Ensure that backups of all administered applications are being performed as per the schedule.
• Working with vendors in the process of troubleshooting escalated incidents including being available 24/7 when needed.
• Providing assurance of Business Continuity through performing Disaster Recovery Tests.
• Define, document, and maintain best practices, and support procedures (configuration, operational etc.)
• Ensuring system security by addressing vulnerability issues for systems under the Payment Unit.
• Coordinate with all relevant departments with regards to training and testing on new and existing and upgraded payment applications
• Validating software fixes received from a vendor before deployment in a Production environment.
Experience, Knowledge, and Skills Requirements
• Bachelor’s degree in Information Technology, Computer Science or Computer Engineering or related fields.
• Minimum of 3 years experience of general ICT Systems support experience in the banking environment
• Professional ICT certification such as ITIL is an added advantage.
• Understanding of Infrastructure technologies including networks, servers and databases.
• Understanding the core functions of the business unit, policies and procedures of assigned systems.
• Understanding of application and system architecture concepts.
• Ability to handle numerous concurrent tasks under time constraints, and effectively prioritize and execute tasks in a highly dynamic environment.
Deadline of this Job: 23 November 2022
JOB DETAILS:
Job Summary
Performing operation activities in Logical Access Management (i.e, creation of user IDs, assigning access rights to system users, resetting user passwords, activating, and disabling user IDs, etc) in accordance with the established policies, processes, and procedures.
Key responsibilities:
• Perform Logical Access Management tasks (creation of new user IDs, assigning access rights to users, resetting users’ passwords, activating user IDs, disabling user IDs, etc) in accordance with relevant Logical Access Management processes and procedures.
• Ensure Logical Access Management requests have proper approvals before addressing them.
• Communicate feedback to users in case there is any delay in addressing their requests.
• Ensure that password and any other sensitive information related to user login credentials is communicated to the right people.
• Track the status of any request initiated by anyone in the Service Management tool.
• Generate and/or prepare user profiles reports that detail their access rights for different systems
• Forward user profiles report to business units for their reviews within agreed timelines.
• Forward exceptions picked during the user access reviews including access rights that violate the segregation of duties (SoD) principle.
• Document user access reviews and ensure signed-off review sheets are properly filed for future reference.
• Continually devise ways of improving processes and procedures around reviews of user access
• Provide information related to user access rights issues as requested by auditors.
• Address audit and Management Assurance findings by performing actions under area of responsibility.
• Ensure controls defined in the audit finding closures or management assurance reports related to the area of responsibility are embedded in daily operations.
• Get daily reports of leavers and transfers from the ICT Governance Team
• Disable all user IDs of leavers and transfers as necessary.
• Disable user IDs of interdicted members of staff immediately upon receiving interdiction notice from HR or any other reliable sources (e.g., the line manager of the interdicted staff members).
• Ensure all Logical Access Management requests from the Service Management tool are properly filled and approved by relevant authorities to ensure easy reference and retrieval in future.
• Ensure any deviation from normal processes and procedures gets prior approval from relevant authorities and evidence for that is kept for future reference should such need arise.
• Managing calls, emails and tickets raised by users regarding ICT service requests, incidents and queries are properly assigned and tracked towards the resolution
• Perform any duty as assigned by the Manager/Supervisor.
Experience, Knowledge and Skills Requirements
• Bachelor’s degree in Information Technology, Computer Science or any other equivalent and relevant qualification from an accredited institution.
• Minimum of 3 years experience in a banking IT environment and with a must-have exposure, knowledge and understanding of ITIL processes.
• A certificate in IT security or Information Systems Audit e.g. CISSP, Security+ etc. is an added advantage.
JOB DETAILS:
Job Summary
Performing operation activities in Logical Access Management (i.e, creation of user IDs, assigning access rights to system users, resetting user passwords, activating, and disabling user IDs, etc) in accordance with the established policies, processes, and procedures.
Key responsibilities:
• Perform Logical Access Management tasks (creation of new user IDs, assigning access rights to users, resetting users’ passwords, activating user IDs, disabling user IDs, etc) in accordance with relevant Logical Access Management processes and procedures.
• Ensure Logical Access Management requests have proper approvals before addressing them.
• Communicate feedback to users in case there is any delay in addressing their requests.
• Ensure that password and any other sensitive information related to user login credentials is communicated to the right people.
• Track the status of any request initiated by anyone in the Service Management tool.
• Generate and/or prepare user profiles reports that detail their access rights for different systems
• Forward user profiles report to business units for their reviews within agreed timelines.
• Forward exceptions picked during the user access reviews including access rights that violate the segregation of duties (SoD) principle.
• Document user access reviews and ensure signed-off review sheets are properly filed for future reference.
• Continually devise ways of improving processes and procedures around reviews of user access
• Provide information related to user access rights issues as requested by auditors.
• Address audit and Management Assurance findings by performing actions under area of responsibility.
• Ensure controls defined in the audit finding closures or management assurance reports related to the area of responsibility are embedded in daily operations.
• Get daily reports of leavers and transfers from the ICT Governance Team
• Disable all user IDs of leavers and transfers as necessary.
• Disable user IDs of interdicted members of staff immediately upon receiving interdiction notice from HR or any other reliable sources (e.g., the line manager of the interdicted staff members).
• Ensure all Logical Access Management requests from the Service Management tool are properly filled and approved by relevant authorities to ensure easy reference and retrieval in future.
• Ensure any deviation from normal processes and procedures gets prior approval from relevant authorities and evidence for that is kept for future reference should such need arise.
• Managing calls, emails and tickets raised by users regarding ICT service requests, incidents and queries are properly assigned and tracked towards the resolution
• Perform any duty as assigned by the Manager/Supervisor.
Experience, Knowledge and Skills Requirements
• Bachelor’s degree in Information Technology, Computer Science or any other equivalent and relevant qualification from an accredited institution.
• Minimum of 3 years experience in a banking IT environment and with a must-have exposure, knowledge and understanding of ITIL processes.
• A certificate in IT security or Information Systems Audit e.g. CISSP, Security+ etc. is an added advantage.
Deadline of this Job: 23 November 2022
JOB DETAILS:
Job Summary.
• To ensure a proper upkeeping of Banks properties and office amenities in supporting daily business operations. To support businesses with facilities in implementing the Bank’s strategy in terms of logistics, inventory, office tools, utility and Records Management.
Key responsibilities:
• Defining, implementing and revising facility operational procedures and guidelines for the Bank.
• Responsible for ensuring that facility operational Risks are monitored, managed and assessed on regular bases.
• Working with the Procurement department to develop and implement vendor evaluation parameters.
• Ensuring a proper fixed assets lifecycle management is followed in terms of usage, movements, disposal and replacement.
• Responsible for planning and executing energy conservation strategies within the bank in supporting going green initiatives.
• Support Zonal Facility colleagues in Managing vendors and activities related to administration and operations.
• Ensure full control of operational costs by reviewing regularly and planning and executing cost reduction measures.
• Ensure vehicles are well managed, propose and implement cost-effective fleet management.
• Ensure all fixed assets are well handled, the broken and faulty ones are repaired; idles are relocated to where there can be utilized.
• Senior Manager, business support services will be required to ensure all administration-related activities and requests are taken care
Experience, Knowledge, and Skills Requirements
• Bachelor’s Degree in Property and Facilities Management, Bachelor of Science in Land Management and Valuation, Business Management, or related fields.
• Minimum of 5 years of work experience in Facility management and administration.
• Exposure to working in Banking/Financial institutions will be an added advantage.
• Certifications in Records Management, Inventory & Logistics will be an added advantage i.e NCMA Certified Professional Contract Manager (CPCM) & Certified Records Manager (CRM).
• Certifications in Real Estate and Facility Management will be an added advantage.
JOB DETAILS:
Job Summary.
• To ensure a proper upkeeping of Banks properties and office amenities in supporting daily business operations. To support businesses with facilities in implementing the Bank’s strategy in terms of logistics, inventory, office tools, utility and Records Management.
Key responsibilities:
• Defining, implementing and revising facility operational procedures and guidelines for the Bank.
• Responsible for ensuring that facility operational Risks are monitored, managed and assessed on regular bases.
• Working with the Procurement department to develop and implement vendor evaluation parameters.
• Ensuring a proper fixed assets lifecycle management is followed in terms of usage, movements, disposal and replacement.
• Responsible for planning and executing energy conservation strategies within the bank in supporting going green initiatives.
• Support Zonal Facility colleagues in Managing vendors and activities related to administration and operations.
• Ensure full control of operational costs by reviewing regularly and planning and executing cost reduction measures.
• Ensure vehicles are well managed, propose and implement cost-effective fleet management.
• Ensure all fixed assets are well handled, the broken and faulty ones are repaired; idles are relocated to where there can be utilized.
• Senior Manager, business support services will be required to ensure all administration-related activities and requests are taken care
Experience, Knowledge, and Skills Requirements
• Bachelor’s Degree in Property and Facilities Management, Bachelor of Science in Land Management and Valuation, Business Management, or related fields.
• Minimum of 5 years of work experience in Facility management and administration.
• Exposure to working in Banking/Financial institutions will be an added advantage.
• Certifications in Records Management, Inventory & Logistics will be an added advantage i.e NCMA Certified Professional Contract Manager (CPCM) & Certified Records Manager (CRM).
• Certifications in Real Estate and Facility Management will be an added advantage.
Job Info
Job Category: Several Jobs in one Advert jobs in Tanzania
Job Type: Full-time
Deadline of this Job: 23 November 2022
Duty Station: Dar es Salaam
Posted: 10-11-2022
No of Jobs: 3
Start Publishing: 10-11-2022
Stop Publishing (Put date of 2030): 10-11-2066
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