Job Detail

Location:

Dar es Salaam, Tanzania

Company:

MOHAMMED ENTERPRISES TANZANIA LTD

Type:

Full Time / Permanent

Career Level:

Positions:

1

Experience:

1 - 3 Years

Education:

Bachelors

Profession:

Sales / Marketing / Distribution

Industry:

Fast Moving Consumer Goods (FMCG)

Remuneration (Net):

TZS

Job Description

Market Development & Customer Acquisition:

• Visit shops, businesses, and potential customers in assigned market areas.
• Introduce and promote the 2agize mobile app and its benefits.
• Identify new customer opportunities and generate leads.
• Build strong relationships with retailers, traders, and local businesses.

Customer Onboarding:

• Register new customers on the app.
• Assist customers in completing profile setup and basic KYC requirements if applicable.
• Help customers download, install, and navigate the app.
• Ensure customers understand how to browse products and place orders.

Order Support:

• Take orders on behalf of customers through the app when needed.
• Follow up with customers regarding deliveries and repeat orders.
• Encourage customers to place future orders independently through the app.

Customer Education:

• Train customers on app usage, promotions, offers, and payment options.
• Resolve basic customer queries or escalate issues to the support team.
• Collect market feedback and share customer concerns with management.

Skills Required

Spreadsheets (e.g. Excel, Google Sheets, etc)

Word Processing and Desktop Publishing Tools (MS Office, Google Docs, etc)

• Visit shops, businesses, and potential customers in assigned market areas.
• Introduce and promote the 2agize mobile app and its benefits.
• Identify new customer opportunities and generate leads.
• Build strong relationships with retailers, traders, and local businesses.
• Register new customers on the app.
• Assist customers in completing profile setup and basic KYC requirements if applicable.
• Help customers download, install, and navigate the app.
• Ensure customers understand how to browse products and place orders.
• Take orders on behalf of customers through the app when needed.
• Follow up with customers regarding deliveries and repeat orders.
• Encourage customers to place future orders independently through the app.
• Train customers on app usage, promotions, offers, and payment options.
• Resolve basic customer queries or escalate issues to the support team.
• Collect market feedback and share customer concerns with management.

• Spreadsheets (e.g. Excel, Google Sheets, etc)
• Word Processing and Desktop Publishing Tools (MS Office, Google Docs, etc)

• Bachelors