Job Purpose

The successful candidate will plan, co-coordinate and supervise all dispatch activities to ensure warehouse performance and KPI standards for both internal & external customer service expectations are met.

Specific Duties and Responsibilities

• Supervise warehouse teams, through review of load plan schedules, determination of manpower / resource requirements, work planning and allocation, monitoring of work completed and management or escalation of any issues.
• Conduct shift handover meetings, where relevant, to ensure performance continuity.
• Conduct relevant cycle, monthly, planned and unplanned stock counts.
• Coordinate and supervise the receipt of transporters, the loading of all vehicles, all weigh bridge activities, invoice preparation and dispatch of vehicles to customers or other depots.
• Supervise and assist with the speedy and accurate checking and capture of all outgoing inventory, including site specific requirements (e.g. specialty sugar container or molasses).
• Approve and audit all dispatch documentation.
• Supervise MHE operation and performance to ensure consistent availability, safety and productivity.
• Assist in ensuring all MHE is maintained to standard, by reviewing checklists, and planning for routine and ad hoc maintenance.
• Compile and submit MHE hours on a monthly basis to the assigned Finance Business Partner.
• Consistently track, manage performance to standard and display all relevant KPI’s to build team understanding, commitment and performance.
• Coach and conduct on the job training of team members to ensure competence against standards, SOPs, and skills required.
• Manage performance of the team, recognizing good performance and constructively handling performance issues.
• Authorize Work Permits for any work to be carried out in the warehouse during the shift.
• Maintain employee records and track attendance.

Job Qualification and Experience

• Bachelor’s degree or Diploma in Logistics/Warehousing or equivalent.
• 2-3 years’ stock/stores/warehouse experience.
• Leadership ability to build teams, and influence, empower, guide and develop others.
• Ability to plan and organise work and resources.
• Good communication skills.

• Supervise warehouse teams, through review of load plan schedules, determination of manpower / resource requirements, work planning and allocation, monitoring of work completed and management or escalation of any issues.
• Conduct shift handover meetings, where relevant, to ensure performance continuity.
• Conduct relevant cycle, monthly, planned and unplanned stock counts.
• Coordinate and supervise the receipt of transporters, the loading of all vehicles, all weigh bridge activities, invoice preparation and dispatch of vehicles to customers or other depots.
• Supervise and assist with the speedy and accurate checking and capture of all outgoing inventory, including site specific requirements (e.g. specialty sugar container or molasses).
• Approve and audit all dispatch documentation.
• Supervise MHE operation and performance to ensure consistent availability, safety and productivity.
• Assist in ensuring all MHE is maintained to standard, by reviewing checklists, and planning for routine and ad hoc maintenance.
• Compile and submit MHE hours on a monthly basis to the assigned Finance Business Partner.
• Consistently track, manage performance to standard and display all relevant KPI’s to build team understanding, commitment and performance.
• Coach and conduct on the job training of team members to ensure competence against standards, SOPs, and skills required.
• Manage performance of the team, recognizing good performance and constructively handling performance issues.
• Authorize Work Permits for any work to be carried out in the warehouse during the shift.
• Maintain employee records and track attendance.

• Leadership ability to build teams, and influence, empower, guide and develop others.
• Ability to plan and organise work and resources.
• Good communication skills.

• Bachelor’s degree or Diploma in Logistics/Warehousing or equivalent.
• 2-3 years’ stock/stores/warehouse experience.