Background

This role provides day-to-day administrative support for warehouse and manual handling activities of forklift operations, material handling and ground operations. It is crucial for maintaining the smooth functioning of the bond store operations within DHL Tanzania Limited.

Responsibilities

The Warehouse Agent is responsible for a variety of tasks including:

• Movement, storage, and inventory control of goods.
• Stacking, loading, or unloading materials, finished goods, and tools.
• Packaging of materials and maintenance of existing inventories.
• Receiving, handling, storing, recording, and dispatching goods.
• Sorting, labeling, and storing goods as per defined guidelines.
• Matching items against the record of shipment and inspecting for damages.
• Picking, packing, and dispatching outgoing goods.
• Entering data for received and shipped items.
• Providing basic support to transport materials between departments.
• Maintaining up-to-date stock records in the database or computerized system.
• Responding to basic enquiries such as inventory levels or delivery schedules.
• Performing order fulfilment based on customer requirements.
• Operating forklift trucks to move, stack, stage, load, or unload materials.
• Processing applicable documentation during package/freight pick-up or arrival.
• Operating a scanner to process all incoming and outgoing shipments.
• Arranging daily pick-up schedules and dispatching pick-up delivery information.
• Checking, using, and maintaining forklifts and equipment.
• Providing support in general admin tasks related to shipment processing and documentation.
• Staying updated with the methods of use of all equipment and obtaining related certifications.

Qualifications and Experience

While specific qualifications are not detailed, the role requires the ability to perform manual handling, operate equipment like forklifts (with potential need for certifications), and basic data entry skills. Experience in a warehouse or logistics environment is likely beneficial.

• Movement, storage, and inventory control
• Stacking, loading, or unloading materials, finished goods, and tools
• Packaging of materials and maintenance of existing inventories
• Receiving, handling, storing, recording, and dispatching goods
• Sorting, labeling, and storing goods as per defined guidelines
• Matching items against the record of shipment and inspecting for damages
• Picking, packing, and dispatching outgoing goods
• Entering data for received and shipped items
• Providing basic support to transport materials between departments
• Maintaining up-to-date stock records in the database or computerized system
• Responding to basic enquiries such as inventory levels or delivery schedules
• Performing order fulfilment based on customer requirements
• Operating forklift trucks to move, stack, stage, load, or unload materials
• Processing applicable documentation during package/freight pick-up or arrival
• Operating a scanner to process all incoming and outgoing shipments
• Arranging daily pick-up schedules and dispatching pick-up delivery information
• Checking, using, and maintaining forklifts and equipment
• Providing support in general admin tasks related to shipment processing and documentation
• Staying updated with the methods of use of all equipment and obtaining related certifications

• Manual handling
• Forklift operation
• Data entry
• Inventory control
• Loading and unloading
• Packaging
• Scanning
• Record keeping
• Basic administrative support

• Ability to perform manual handling
• Ability to operate equipment like forklifts
• Basic data entry skills
• Potential need for certifications for equipment operation