Waitresses and Waiters provide excellent customer service by taking orders, serving food and beverages, and ensuring guests have an enjoyable experience.

Greet and Welcome Guests:

Warmly welcome guests upon arrival, escort them to their tables, and present menus.

Take Orders Accurately:

Take food and beverage orders from guests, ensuring accuracy and noting any special requests or dietary requirements.

Serve Food and Beverages:

Serve orders promptly and professionally, ensuring correct items and proper presentation.

Upsell and Make Recommendations:

Suggest daily specials, premium drinks, and promotions to enhance the guest experience and increase sales.

Clear and Reset Tables:

Remove used dishes, glasses, and cutlery; wipe down and reset tables for the next guests.

Handle Payments:

Process guest payments (cash, card, or mobile money) accurately and issue receipts.

Maintain Cleanliness:

Keep the serving area, tables, and counter clean and organized throughout the shift.

Handle Guest Inquiries:

Respond to guest questions about the menu, promotions, and club events professionally.

Coordinate with Kitchen and Bar:

Communicate orders clearly to the kitchen and bar staff, and relay any timing or quality concerns.

Adhere to Safety Standards:

Follow all health, hygiene, and safety protocols.

• Greet and Welcome Guests: Warmly welcome guests upon arrival, escort them to their tables, and present menus.
• Take Orders Accurately: Take food and beverage orders from guests, ensuring accuracy and noting any special requests or dietary requirements.
• Serve Food and Beverages: Serve orders promptly and professionally, ensuring correct items and proper presentation.
• Upsell and Make Recommendations: Suggest daily specials, premium drinks, and promotions to enhance the guest experience and increase sales.
• Clear and Reset Tables: Remove used dishes, glasses, and cutlery; wipe down and reset tables for the next guests.
• Handle Payments: Process guest payments (cash, card, or mobile money) accurately and issue receipts.
• Maintain Cleanliness: Keep the serving area, tables, and counter clean and organized throughout the shift.
• Handle Guest Inquiries: Respond to guest questions about the menu, promotions, and club events professionally.
• Coordinate with Kitchen and Bar: Communicate orders clearly to the kitchen and bar staff, and relay any timing or quality concerns.
• Adhere to Safety Standards: Follow all health, hygiene, and safety protocols.