Vacancy title:
Training & Development Officer

[Type: FULL_TIME, Industry: Information Technology, Category: Human Resources]

Jobs at:
EvMak

Deadline of this Job:
Tuesday, July 15 2025

Duty Station:
Dar es Salaam | Dar es Salaam | Tanzania

Summary
Date Posted: Monday, June 30 2025, Base Salary: Not Disclosed

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JOB DETAILS:

Job Purpose

The Training & Development Officer is responsible for planning, organizing, and delivering technical and operational training programs to project staff. The role ensures that employees have the skills, knowledge, and tools required to perform their roles effectively and contribute to overall project success.

Key Responsibilities

• Design and implement training programs for system operations, customer service, safety, and compliance.
• Coordinate onboarding sessions and orientation for new hires.
• Evaluate individual and group training needs across departments.
• Develop training materials, manuals, and digital content as needed.
• Deliver classroom, virtual, and on-the-job training in collaboration with technical teams.
• Assess training effectiveness through feedback, assessments, and performance tracking.
• Maintain records of employee training, certifications, and attendance.
• Support performance management and staff development initiatives.

Education

• Required Qualifications Bachelor’s degree in Education, Human Resources, or a related field.
• Certification in training or instructional design is a plus. 
• Experience At least 2 years of experience in training, coaching, or learning & development roles.
• Experience developing training programs in technical or customer service environments is preferred.

Must Have

 Key Skills & Competencies Excellent presentation and facilitation skills.

• Strong written and verbal communication abilities.
• Proficiency in using learning management systems or training tools.
• Organized, detail-oriented, and able to manage multiple training sessions.
• Collaborative and responsive to dynamic workforce needs. 
• Performance Metrics Training completion rates and attendance
• Trainee feedback and satisfaction scores Post-training performance improvements Compliance with required certifications and onboarding timelines Quality of training content and delivery methods

Work Hours: 8

Experience in Months: 24

Level of Education: bachelor degree

Job application procedure

Interested and qualified? Click here to apply

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