Develop and deliver structured training programmes for end users, administrators, business teams, and other relevant stakeholders.

Prepare training presentations, user manuals, SOPs, quick-reference guides, and other learning materials aligned with the implemented solution.

Assess user readiness and support effective adoption by explaining new business processes, system functionality, and ways of working.

Conduct practical demonstrations, workshops, and hands-on training sessions, providing guidance and support throughout implementation.

Evaluate training effectiveness, collect user feedback, identify knowledge gaps, and provide additional training before and after go-live.

• Develop and deliver structured training programmes for end users, administrators, business teams, and other relevant stakeholders.
• Prepare training presentations, user manuals, SOPs, quick-reference guides, and other learning materials aligned with the implemented solution.
• Assess user readiness and support effective adoption by explaining new business processes, system functionality, and ways of working.
• Conduct practical demonstrations, workshops, and hands-on training sessions, providing guidance and support throughout implementation.
• Evaluate training effectiveness, collect user feedback, identify knowledge gaps, and provide additional training before and after go-live.

• Word Processing and Desktop Publishing Tools (MS Office, Google Docs, etc)

• Advance Diploma