Role purpose:

The Solutions Architect – Data Center Solutions is responsible for designing and delivering cloud and data centre infrastructure solutions that are scalable, secure, and cost-efficient. The role works closely with customers and internal teams to translate business requirements into effective technical solutions across cloud and on-premises environments.

The position supports presales engagements, technical consulting, solution design, implementation, and service activation to ensure delivery within SLA timelines, successful customer UAT sign-off, billing readiness, revenue growth, and an enhanced customer experience.

Key accountabilities and decision ownership

• Responsible with leading to capturing and understanding customer requirements and design based on business requirement.
• Responsible with ensuring an always ready environment for customers to host their equipment and solutions in our environments
• Responsible with leading installation of customer equipment and implementation of customer solution by providing a seamless on boarding of support.
• Responsible with ensuring UATs are performed and proper team training is done of the new feature/solution (both customer teams and Vodacom Sales teams).
• Responsible with identifying new, innovative hosting and cloud solutions and help to scope with relevant stakeholders that ensures continued relevance and growth of colocation revenue and customer experience

Who you are

Core competencies, knowledge and experience:

Job Knowledge:

• Must possess good organizational skills with strong attention to details
• Excellent communication skills.
• cross functional Skills
• Strong Stakeholder Management skills
• Analytical skills

Must have technical / professional qualifications:

• A degree in Telecom Engineering, Electronic or Computer Science or Computer engineering
• At least 3 years previous experience (strategic planning, project management and reporting, sales or product development.

• Responsible with leading to capturing and understanding customer requirements and design based on business requirement.
• Responsible with ensuring an always ready environment for customers to host their equipment and solutions in our environments
• Responsible with leading installation of customer equipment and implementation of customer solution by providing a seamless on boarding of support.
• Responsible with ensuring UATs are performed and proper team training is done of the new feature/solution (both customer teams and Vodacom Sales teams).
• Responsible with identifying new, innovative hosting and cloud solutions and help to scope with relevant stakeholders that ensures continued relevance and growth of colocation revenue and customer experience

• Good organizational skills with strong attention to details
• Excellent communication skills
• Cross-functional skills
• Strong Stakeholder Management skills
• Analytical skills

• A degree in Telecom Engineering, Electronic or Computer Science or Computer engineering
• At least 3 years previous experience (strategic planning, project management and reporting, sales or product development.