Job Description

As a Senior Technician, you will play a pivotal role in ensuring the optimal performance and safety of Epiroc branded equipment such as rigs, loaders, and trucks. Your work supports high-quality maintenance, troubleshooting, and repair services to minimize downtime and enable customers to reach peak drilling and equipment operation performance.

Your Mission:

• Perform comprehensive preventive, corrective, and breakdown maintenance on Epiroc equipment, ensuring adherence to company standards and industry best practices.
• Diagnose and troubleshoot a wide range of technical issues involving mechanical, electrical, hydraulic, pneumatic, and control systems, applying critical thinking and technical expertise.
• Conduct thorough equipment inspections utilizing the Epiroc Rig Scan Auditing tool, compiling detailed reports for customers and internal service administration to facilitate proactive maintenance planning.
• Lead commissioning and functional testing of new Epiroc equipment delivered to customers, ensuring operational readiness and providing hands-on training during the commissioning phase.
• Implement effective repairs aimed at minimizing operational downtime and enhancing equipment reliability in the field.
• Ensure all maintenance and service activities comply strictly with Epiroc safety protocols, site-specific procedures, and legal regulations to uphold a safe working environment.
• Maintain accurate documentation of service activities, including reports and parts usage, to support transparency and continuous improvement.
• Provide expert technical support and guidance to customers and on-site personnel, fostering strong relationships grounded in trust and professionalism.
• Conduct root cause analyses for equipment failures, identify opportunities for operational improvements, and recommend corrective actions to enhance equipment performance and service quality.
• Support installation, upgrade, and modification projects on equipment as required, collaborating cross-functionally to achieve project goals efficiently.

Your Profile:

To excel in this role, a candidate should have a minimum of five years of experience in a similar technical position, preferably within heavy equipment maintenance or related industries. A diploma or degree in mechanical or electrical engineering is essential.

Key competencies include:

• Strong technical troubleshooting and fault-finding skills across mechanical, electrical, and hydraulic systems.
• Proficiency in reading and interpreting technical schematics, drawings, and manuals.
• A safety-first mindset with robust risk assessment abilities.
• Excellent communication skills coupled with a customer-oriented approach.
• Capability to work independently in challenging field environments, demonstrating reliability and proactive problem-solving.
• Effective time management and organizational skills to prioritize tasks efficiently behaviors & Values

• Perform comprehensive preventive, corrective, and breakdown maintenance on Epiroc equipment, ensuring adherence to company standards and industry best practices.
• Diagnose and troubleshoot a wide range of technical issues involving mechanical, electrical, hydraulic, pneumatic, and control systems, applying critical thinking and technical expertise.
• Conduct thorough equipment inspections utilizing the Epiroc Rig Scan Auditing tool, compiling detailed reports for customers and internal service administration to facilitate proactive maintenance planning.
• Lead commissioning and functional testing of new Epiroc equipment delivered to customers, ensuring operational readiness and providing hands-on training during the commissioning phase.
• Implement effective repairs aimed at minimizing operational downtime and enhancing equipment reliability in the field.
• Ensure all maintenance and service activities comply strictly with Epiroc safety protocols, site-specific procedures, and legal regulations to uphold a safe working environment.
• Maintain accurate documentation of service activities, including reports and parts usage, to support transparency and continuous improvement.
• Provide expert technical support and guidance to customers and on-site personnel, fostering strong relationships grounded in trust and professionalism.
• Conduct root cause analyses for equipment failures, identify opportunities for operational improvements, and recommend corrective actions to enhance equipment performance and service quality.
• Support installation, upgrade, and modification projects on equipment as required, collaborating cross-functionally to achieve project goals efficiently.

• Strong technical troubleshooting and fault-finding skills across mechanical, electrical, and hydraulic systems.
• Proficiency in reading and interpreting technical schematics, drawings, and manuals.
• A safety-first mindset with robust risk assessment abilities.
• Excellent communication skills coupled with a customer-oriented approach.
• Capability to work independently in challenging field environments, demonstrating reliability and proactive problem-solving.
• Effective time management and organizational skills to prioritize tasks efficiently.

• Diploma or degree in mechanical or electrical engineering.
• Minimum of five years of experience in a similar technical position, preferably within heavy equipment maintenance or related industries.