Senior Specialist; Operational Risk Incident Management, Analytics & MI
2025-05-14T19:53:34+00:00
NMB Bank
https://cdn.greattanzaniajobs.com/jsjobsdata/data/employer/comp_5940/logo/NMB%20Bank%20.jpeg
https://www.nmbbank.co.tz/
FULL_TIME
Dar es Salaam
Dar es Salaam
00000
Tanzania
Banking
Commercial Banks
2025-05-28T17:00:00+00:00
Tanzania
8
Job Purpose:
Responsible for managing the end-to-end incident management process, ensuring timely identification, reporting, and analysis of operational risk events across the bank.
Monitoring and analyzing risk incidents, preparing insightful risk analytics, and generating management information (MI) reports.
Main Responsibilities:
- Ensure operational risk events are reported accurately, completely, and in a timely manner as per operational risk event guidelines. Analyze root causes, assess resolution effectiveness, and recommend control enhancements to prevent recurrence.
- Oversee loss reporting processes, ensuring that financial and operational losses arising from risk events are accurately captured, categorized, and analyzed. Identify trends, root causes, and recommend corrective actions to minimize future losses and strengthen control measures.
- Facilitate product risk assessments for new and existing banking products to ensure appropriate risk controls are in place.
- Coordinate exception reporting, ensuring all deviations are identified, analyzed, escalated, and mitigated.
- Provide detailed Operational risk reports, management information (MI), Insights and analytics to senior management and relevant committees.
- Assist the Secretariat for the Product Approval Committee (PAC) by preparing risk-related documentation, capturing meeting minutes, and ensuring decisions are documented and implemented.
- Engage and collaborate with stakeholders across all three Lines of Defense to strengthen risk controls and governance.
- Conduct risk management assurance reviews to assess the effectiveness of risk controls, policies, and frameworks.
- Perform data analysis to identify emerging trends, root causes, and areas requiring enhanced controls.
- Facilitate and deliver risk management training to business units, zonal risk specialists, and key stakeholders to ensure risk awareness, risk culture and policy adherence.
- Support reputational risk management by managing the identification and escalation of potential risks to the bank’s brand and public perception. Both in HQ and Across the zones.
- Develop, update, and implement risk policies in alignment with the organization’s enterprise risk management framework.
- Maintain a risk culture within the bank by promoting awareness, risk-based decision-making, and proactive risk management approaches.
- Conduct risk management assurance reviews to assess the effectiveness of risk controls, policies, and frameworks
Knowledge and Skills:
- Enterprise Risk Management
- Operational risk management frameworks and methodologies
- Risk reporting, analytics, and management information (MI)
- Incident and exception management principles
- Product risk assessment and lifecycle risk management
- Branch risk management and control effectiveness assessment
- Governance structures and stakeholder management within risk functions
- Emerging risk trends and their impact on banking operations
- Data analytics and information risk management.
- Strong analytical and problem-solving skills
- Risk data analysis and interpretation
- Stakeholder management and engagement
- Effective communication, report writing and presentation
- Decision-making and critical thinking
- Training and facilitation skills
- Leadership and people management skills, including the ability to influence and coach
- Ability to manage multiple priorities
- Detail-oriented with strong research and analytical skil
Qualifications and Experience:
- University Degree in Banking, Finance, Business Administration, Information Technology or a related field
- A certification in risk, assurance and/or any related field will be an added advantage
- Minimum of 4 years of experience in Assurance, Risk management within a Banking, Financial services or audit and consulting environment
- Hands-on experience with risk reporting, Data Analysis, Risk control assessments, and incident management
- Experience in working with cross-functional teams and managing risk across multiple business units
- Prior exposure to risk assurance reviews and stakeholder coordination
- Experience in facilitating risk training programs and promoting a strong risk culture within an organization
Ensure operational risk events are reported accurately, completely, and in a timely manner as per operational risk event guidelines. Analyze root causes, assess resolution effectiveness, and recommend control enhancements to prevent recurrence. Oversee loss reporting processes, ensuring that financial and operational losses arising from risk events are accurately captured, categorized, and analyzed. Identify trends, root causes, and recommend corrective actions to minimize future losses and strengthen control measures. Facilitate product risk assessments for new and existing banking products to ensure appropriate risk controls are in place. Coordinate exception reporting, ensuring all deviations are identified, analyzed, escalated, and mitigated. Provide detailed Operational risk reports, management information (MI), Insights and analytics to senior management and relevant committees. Assist the Secretariat for the Product Approval Committee (PAC) by preparing risk-related documentation, capturing meeting minutes, and ensuring decisions are documented and implemented. Engage and collaborate with stakeholders across all three Lines of Defense to strengthen risk controls and governance. Conduct risk management assurance reviews to assess the effectiveness of risk controls, policies, and frameworks. Perform data analysis to identify emerging trends, root causes, and areas requiring enhanced controls. Facilitate and deliver risk management training to business units, zonal risk specialists, and key stakeholders to ensure risk awareness, risk culture and policy adherence. Support reputational risk management by managing the identification and escalation of potential risks to the bank’s brand and public perception. Both in HQ and Across the zones. Develop, update, and implement risk policies in alignment with the organization’s enterprise risk management framework. Maintain a risk culture within the bank by promoting awareness, risk-based decision-making, and proactive risk management approaches. Conduct risk management assurance reviews to assess the effectiveness of risk controls, policies, and frameworks
Enterprise Risk Management Operational risk management frameworks and methodologies Risk reporting, analytics, and management information (MI) Incident and exception management principles Product risk assessment and lifecycle risk management Branch risk management and control effectiveness assessment Governance structures and stakeholder management within risk functions Emerging risk trends and their impact on banking operations Data analytics and information risk management. Strong analytical and problem-solving skills Risk data analysis and interpretation Stakeholder management and engagement Effective communication, report writing and presentation Decision-making and critical thinking Training and facilitation skills Leadership and people management skills, including the ability to influence and coach Ability to manage multiple priorities Detail-oriented with strong research and analytical skil
University Degree in Banking, Finance, Business Administration, Information Technology or a related field A certification in risk, assurance and/or any related field will be an added advantage Minimum of 4 years of experience in Assurance, Risk management within a Banking, Financial services or audit and consulting environment Hands-on experience with risk reporting, Data Analysis, Risk control assessments, and incident management Experience in working with cross-functional teams and managing risk across multiple business units Prior exposure to risk assurance reviews and stakeholder coordination Experience in facilitating risk training programs and promoting a strong risk culture within an organization
JOB-6824f4be20a88
Vacancy title:
Senior Specialist; Operational Risk Incident Management, Analytics & MI
[Type: FULL_TIME, Industry: Banking, Category: Commercial Banks]
Jobs at:
NMB Bank
Deadline of this Job:
Wednesday, May 28 2025
Duty Station:
Dar es Salaam | Dar es Salaam | Tanzania
Summary
Date Posted: Wednesday, May 14 2025, Base Salary: Not Disclosed
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JOB DETAILS:
Job Purpose:
Responsible for managing the end-to-end incident management process, ensuring timely identification, reporting, and analysis of operational risk events across the bank.
Monitoring and analyzing risk incidents, preparing insightful risk analytics, and generating management information (MI) reports.
Main Responsibilities:
- Ensure operational risk events are reported accurately, completely, and in a timely manner as per operational risk event guidelines. Analyze root causes, assess resolution effectiveness, and recommend control enhancements to prevent recurrence.
- Oversee loss reporting processes, ensuring that financial and operational losses arising from risk events are accurately captured, categorized, and analyzed. Identify trends, root causes, and recommend corrective actions to minimize future losses and strengthen control measures.
- Facilitate product risk assessments for new and existing banking products to ensure appropriate risk controls are in place.
- Coordinate exception reporting, ensuring all deviations are identified, analyzed, escalated, and mitigated.
- Provide detailed Operational risk reports, management information (MI), Insights and analytics to senior management and relevant committees.
- Assist the Secretariat for the Product Approval Committee (PAC) by preparing risk-related documentation, capturing meeting minutes, and ensuring decisions are documented and implemented.
- Engage and collaborate with stakeholders across all three Lines of Defense to strengthen risk controls and governance.
- Conduct risk management assurance reviews to assess the effectiveness of risk controls, policies, and frameworks.
- Perform data analysis to identify emerging trends, root causes, and areas requiring enhanced controls.
- Facilitate and deliver risk management training to business units, zonal risk specialists, and key stakeholders to ensure risk awareness, risk culture and policy adherence.
- Support reputational risk management by managing the identification and escalation of potential risks to the bank’s brand and public perception. Both in HQ and Across the zones.
- Develop, update, and implement risk policies in alignment with the organization’s enterprise risk management framework.
- Maintain a risk culture within the bank by promoting awareness, risk-based decision-making, and proactive risk management approaches.
- Conduct risk management assurance reviews to assess the effectiveness of risk controls, policies, and frameworks
Knowledge and Skills:
- Enterprise Risk Management
- Operational risk management frameworks and methodologies
- Risk reporting, analytics, and management information (MI)
- Incident and exception management principles
- Product risk assessment and lifecycle risk management
- Branch risk management and control effectiveness assessment
- Governance structures and stakeholder management within risk functions
- Emerging risk trends and their impact on banking operations
- Data analytics and information risk management.
- Strong analytical and problem-solving skills
- Risk data analysis and interpretation
- Stakeholder management and engagement
- Effective communication, report writing and presentation
- Decision-making and critical thinking
- Training and facilitation skills
- Leadership and people management skills, including the ability to influence and coach
- Ability to manage multiple priorities
- Detail-oriented with strong research and analytical skill
Qualifications and Experience:
- University Degree in Banking, Finance, Business Administration, Information Technology or a related field
- A certification in risk, assurance and/or any related field will be an added advantage
- Minimum of 4 years of experience in Assurance, Risk management within a Banking, Financial services or audit and consulting environment
- Hands-on experience with risk reporting, Data Analysis, Risk control assessments, and incident management
- Experience in working with cross-functional teams and managing risk across multiple business units
- Prior exposure to risk assurance reviews and stakeholder coordination
- Experience in facilitating risk training programs and promoting a strong risk culture within an organization
Work Hours: 8
Experience in Months: 48
Level of Education: bachelor degree
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