About Tanzania Commercial Bank

Tanzania Commercial Bank is a bank that provides competitive financial services to our customers and creates value for our stakeholders through innovative products. Its vision is “to be the leading bank in Tanzania in the provision of affordable, accessible and convenient financial services”.

As part of organizational development and management of its human capital in an effective way, Tanzania Commercial Bank commits itself towards attaining, retaining and developing the highly capable and qualified workforce for Tanzania Commercial Bank betterment and the Nation at large.

Position Objective

The Human Resource Manager is responsible for leading the HR function by developing and executing policies, programs, and strategies that support the organization’s goals. This role fosters a positive workplace culture, drives employee engagement, and ensures compliance with all relevant labor regulations. The HR Manager collaborates with senior leadership to align human capital strategy with business objectives.

Key Responsibilities

• Act as a strategic partner to senior leadership and business units, aligning HR strategies with business goals.
• Lead and manage talent acquisition, workforce planning, and succession planning initiatives.
• Drive organizational development and change management programs to enhance employee engagement and business performance.
• Provide expert HR guidance on complex employee relations issues, conflict resolution, and disciplinary actions.
• Develop and implement HR policies, procedures, and best practices in compliance with legal requirements.
• Oversee performance management processes, including goal setting, coaching, and career development.
• Analyze HR metrics and workforce data to identify trends and recommend actionable insights for continuous improvement.
• Lead diversity, equity, and inclusion (DEI) initiatives to foster an inclusive workplace culture.
• Collaborate with learning and development teams to design tailored training and leadership development programs.
• Manage compensation and benefits strategy in alignment with market standards and company objectives.
• Mentor and develop HR team members to build a high-performing HR function.
• Ensure effective communication between HR and other departments to support overall business success.

Qualifications, Skills & Experience

Master’s degree in Human Resources, Public Administration, Industrial Relations, Human Resource Planning, Human Resource Management, Sociology, Public Administration, Political Science, Commence or Business Administration majoring in Human Resource Management or equivalent qualifications from recognized institution with working experience of at least thirteen (13) years in related field.

• Strong knowledge of employment law and HR best practices.
• Exceptional interpersonal, negotiation, and conflict resolution skills.
• Ability to handle sensitive situations with tact and discretion.
• Analytical mindset with ability to interpret HR data and metrics.
• Demonstrated leadership capabilities and project management skills.

Personal Attributes and Behavioural Competencies

• Ability to demonstrate Tanzania Commercial Bank core values: Customer Focus, trustworthy, Creativity, Teamwork and Excellence.
• Ability to priorities work and to meet deadlines.
• Ability to work quickly, accurately and consistently when under pressure.
• A methodical and well-organized approach to work.
• Mature and able to work in a confidential environment.
• Has sound judgment, common sense and good humor.

• Act as a strategic partner to senior leadership and business units, aligning HR strategies with business goals.
• Lead and manage talent acquisition, workforce planning, and succession planning initiatives.
• Drive organizational development and change management programs to enhance employee engagement and business performance.
• Provide expert HR guidance on complex employee relations issues, conflict resolution, and disciplinary actions.
• Develop and implement HR policies, procedures, and best practices in compliance with legal requirements.
• Oversee performance management processes, including goal setting, coaching, and career development.
• Analyze HR metrics and workforce data to identify trends and recommend actionable insights for continuous improvement.
• Lead diversity, equity, and inclusion (DEI) initiatives to foster an inclusive workplace culture.
• Collaborate with learning and development teams to design tailored training and leadership development programs.
• Manage compensation and benefits strategy in alignment with market standards and company objectives.
• Mentor and develop HR team members to build a high-performing HR function.
• Ensure effective communication between HR and other departments to support overall business success.

• Strong knowledge of employment law and HR best practices.
• Exceptional interpersonal, negotiation, and conflict resolution skills.
• Ability to handle sensitive situations with tact and discretion.
• Analytical mindset with ability to interpret HR data and metrics.
• Demonstrated leadership capabilities and project management skills.

• Master’s degree in Human Resources, Public Administration, Industrial Relations, Human Resource Planning, Human Resource Management, Sociology, Public Administration, Political Science, Commence or Business Administration majoring in Human Resource Management or equivalent qualifications from recognized institution with working experience of at least thirteen (13) years in related field.
• Ability to demonstrate Tanzania Commercial Bank core values: Customer Focus, trustworthy, Creativity, Teamwork and Excellence.
• Ability to priorities work and to meet deadlines.
• Ability to work quickly, accurately and consistently when under pressure.
• A methodical and well-organized approach to work.
• Mature and able to work in a confidential environment.
• Has sound judgment, common sense and good humor.