Litigation, Dispute Resolution & Recoveries

• Lead and manage a large portfolio of debt recovery, litigation, and dispute resolution matters arising from digital credit products, Road Traffic Accidents, and other business activities.
• Oversee end-to-end litigation and dispute resolution processes, from demand notices and filings through hearings, execution, settlement, and closure.
• Develop and execute litigation, recovery, and enforcement strategies aligned with business objectives and risk appetite.
• Supervise lawful and effective recovery and enforcement actions in collaboration with collections, credit risk, and operations teams.
• Oversee resolution of legal complaints and disputes, including settlement negotiations, to minimize legal, financial, and reputational risk.

External Counsel & Cost Management

• Appoint, brief, manage, and evaluate external advocates, law firms, and recovery partners.
• Monitor performance, turnaround times, success rates, and legal spend to ensure cost-effective outcomes.

Legal Operations, Records & Technology

• Maintain accurate and up-to-date digital litigation records, case databases, and contract repositories.
• Oversee the contract management system to ensure proper execution, storage, monitoring, and timely renewal of agreements.
• Leverage legal technology and digital tools for case tracking, reporting, analytics, strategy optimization, cost reduction, and process automation.

Reporting, Analytics & Management Updates

• Prepare dashboards, MIS reports, and analytics on case status, ageing, recoveries, costs, risks, and potential outcomes.
• Provide regular, strategic updates to management on litigation exposure and recovery performance.

Regulatory Compliance & Risk Management

• Ensure full compliance with Tanzanian laws, Microfinance (Non-Deposit Taking Microfinance Service Providers) Regulations and Laws, data protection, consumer protection, and other applicable regulatory frameworks.
• Oversee licensing, regulatory reporting, and engagement with financial services, consumer protection, and data privacy regulators.
• Develop, review, and implement internal legal policies, procedures, and compliance frameworks in line with best practices.
• Conduct legal research and proactively monitor changes in laws, regulations, and judicial precedents impacting the business.

Corporate, Commercial & Advisory Support

• Provide strategic legal advice to management and business units on corporate governance, commercial contracts, regulatory compliance, disputes, and litigation.
• Review, draft, negotiate, and approve agreements including MOUs, service contracts, leases, financing documents, and other business documentation.
• Partner with internal teams to ensure transactions and initiatives align with business objectives while mitigating legal and regulatory risks.

Stakeholder Engagement & Team Leadership

• Work closely with debt collections, customer experience, credit risk, compliance, technology, and operations teams.
• Lead legal training and awareness programs for management and staff.
• Mentor, supervise, and develop junior legal staff to maintain high standards of legal delivery and professional growth.

General

Perform any other legal, compliance, or risk-related duties as assigned by management.

Education

• A Bachelor of Laws (LLB) degree from a recognized institution.
• Post Graduate Diploma in Law from Law School of Tanzania.
• Admitted to the Roll of Advocates in Tanzania.
• Current Active Practicing Certificate.

Requirements

• Minimum of 5 years of post-admission proven experience as a legal professional.
• Experience in managing junior legal officers.
• Experience working in-house or with financial institutions, particularly within the microfinance sector, or regulators, is highly preferred.
• Experience in litigation, notably handling large volumes of litigation is highly preferred.

Competencies

• Strong understanding of the Tanzanian regulatory framework, Civil and Criminal Procedure codes, Bank of Tanzania’s Acts, Regulations, Guidelines and Notices governing Microfinance (Non-Deposit Taking Microfinance Service Providers), personal data privacy laws, and consumer protection laws.
• Excellent legal drafting, negotiation, and communication skills.
• Experience in dispute resolution.
• Strong analytical skills and the ability to interpret complex regulatory requirements and translate them into practical solutions.
• Proficient in Microsoft Office and legal research tools.
• Strong attention to detail and the ability to think critically and strategically.
• Ability to manage competing priorities in a fast-paced environment.
• High level of professionalism, integrity, and discretion in handling sensitive information.
• Excellent problem-solving abilities and a proactive approach to identifying legal risks and solutions. Results-oriented, self-motivated, self-starter, who is flexible and adaptable to rapid change and able to work in a fast-paced, high demand environment.

• Lead and manage a large portfolio of debt recovery, litigation, and dispute resolution matters arising from digital credit products, Road Traffic Accidents, and other business activities.
• Oversee end-to-end litigation and dispute resolution processes, from demand notices and filings through hearings, execution, settlement, and closure.
• Develop and execute litigation, recovery, and enforcement strategies aligned with business objectives and risk appetite.
• Supervise lawful and effective recovery and enforcement actions in collaboration with collections, credit risk, and operations teams.
• Oversee resolution of legal complaints and disputes, including settlement negotiations, to minimize legal, financial, and reputational risk.
• Appoint, brief, manage, and evaluate external advocates, law firms, and recovery partners.
• Monitor performance, turnaround times, success rates, and legal spend to ensure cost-effective outcomes.
• Maintain accurate and up-to-date digital litigation records, case databases, and contract repositories.
• Oversee the contract management system to ensure proper execution, storage, monitoring, and timely renewal of agreements.
• Leverage legal technology and digital tools for case tracking, reporting, analytics, strategy optimization, cost reduction, and process automation.
• Prepare dashboards, MIS reports, and analytics on case status, ageing, recoveries, costs, risks, and potential outcomes.
• Provide regular, strategic updates to management on litigation exposure and recovery performance.
• Ensure full compliance with Tanzanian laws, Microfinance (Non-Deposit Taking Microfinance Service Providers) Regulations and Laws, data protection, consumer protection, and other applicable regulatory frameworks.
• Oversee licensing, regulatory reporting, and engagement with financial services, consumer protection, and data privacy regulators.
• Develop, review, and implement internal legal policies, procedures, and compliance frameworks in line with best practices.
• Conduct legal research and proactively monitor changes in laws, regulations, and judicial precedents impacting the business.
• Provide strategic legal advice to management and business units on corporate governance, commercial contracts, regulatory compliance, disputes, and litigation.
• Review, draft, negotiate, and approve agreements including MOUs, service contracts, leases, financing documents, and other business documentation.
• Partner with internal teams to ensure transactions and initiatives align with business objectives while mitigating legal and regulatory risks.
• Work closely with debt collections, customer experience, credit risk, compliance, technology, and operations teams.
• Lead legal training and awareness programs for management and staff.
• Mentor, supervise, and develop junior legal staff to maintain high standards of legal delivery and professional growth.
• Perform any other legal, compliance, or risk-related duties as assigned by management.

• Strong understanding of the Tanzanian regulatory framework, Civil and Criminal Procedure codes, Bank of Tanzania’s Acts, Regulations, Guidelines and Notices governing Microfinance (Non-Deposit Taking Microfinance Service Providers), personal data privacy laws, and consumer protection laws.
• Excellent legal drafting, negotiation, and communication skills.
• Experience in dispute resolution.
• Strong analytical skills and the ability to interpret complex regulatory requirements and translate them into practical solutions.
• Proficient in Microsoft Office and legal research tools.
• Strong attention to detail and the ability to think critically and strategically.
• Ability to manage competing priorities in a fast-paced environment.
• High level of professionalism, integrity, and discretion in handling sensitive information.
• Excellent problem-solving abilities and a proactive approach to identifying legal risks and solutions.
• Results-oriented, self-motivated, self-starter, who is flexible and adaptable to rapid change and able to work in a fast-paced, high demand environment.

• A Bachelor of Laws (LLB) degree from a recognized institution.
• Post Graduate Diploma in Law from Law School of Tanzania.
• Admitted to the Roll of Advocates in Tanzania.
• Current Active Practicing Certificate.