Database Administration

• Install, configure, administer, and maintain relational database management systems (RDBMS).
• Manage database security, user accounts, permissions, and access rights.
• Develop and maintain database scripts, reports, and technical documentation.
• Troubleshoot database issues and ensure high system availability.
• Monitor data integrity and implement data protection controls.
• Support application integration with databases.
• Implement database performance tuning and capacity planning initiatives.

ICT Security Management

• Enforce ICT security policies, procedures, and standards.
• Monitor systems, databases, servers, and networks for security threats and vulnerabilities.
• Conduct security assessments and recommend corrective actions.
• Manage firewalls, antivirus solutions, endpoint security, and access controls.
• Investigate and respond to cybersecurity incidents and security breaches.
• Maintain security logs, audit trails, and monitoring systems.
• Support compliance with ICT security policies, data protection requirements, and audit recommendations.
• Promote cybersecurity awareness and best practices across the organization.

Systems and Network Administration

• Support and maintain servers, network infrastructure, and ICT systems.
• Administer Windows and Linux server environments.
• Assist in software installation, configuration, updates, and patch management.
• Maintain secure remote access and user authentication systems.
• Support business continuity and disaster recovery planning activities.
• Monitor system performance and recommend infrastructure improvements.
• Coordinate with vendors and service providers on ICT-related support services.

User Support and Training

• Provide technical support related to ICT systems, databases, and information security.
• Troubleshoot and resolve ICT incidents within agreed service levels.
• Train users on ICT security awareness and safe technology practices.
• Develop user guides, technical documentation, and operational procedures.
• Prepare periodic ICT operational and security reports for management.

Qualifications

Bachelor’s Degree in Computer Science, Information Technology, Information Systems, Cybersecurity, Software Engineering, or a related field.

Experience

Minimum of 3 years’ relevant experience in ICT systems administration, database management, and information security.

Demonstrated experience of at least 3 years administering relational database management systems (RDBMS), with hands-on experience in at least two of the following platforms:

• Microsoft SQL Server
• Oracle Database
• PostgreSQL
• MySQL

Experience in managing ICT infrastructure, network security, and system administration.

Proven ability to troubleshoot and resolve database and ICT-related technical issues in a production environment.

Professional Certifications (Added Advantage)

Relevant cybersecurity, database administration, network and systems administration certifications.

Working Conditions

May require standby support for critical ICT incidents and disaster recovery activities.

• Install, configure, administer, and maintain relational database management systems (RDBMS).
• Manage database security, user accounts, permissions, and access rights.
• Develop and maintain database scripts, reports, and technical documentation.
• Troubleshoot database issues and ensure high system availability.
• Monitor data integrity and implement data protection controls.
• Support application integration with databases.
• Implement database performance tuning and capacity planning initiatives.
• Enforce ICT security policies, procedures, and standards.
• Monitor systems, databases, servers, and networks for security threats and vulnerabilities.
• Conduct security assessments and recommend corrective actions.
• Manage firewalls, antivirus solutions, endpoint security, and access controls.
• Investigate and respond to cybersecurity incidents and security breaches.
• Maintain security logs, audit trails, and monitoring systems.
• Support compliance with ICT security policies, data protection requirements, and audit recommendations.
• Promote cybersecurity awareness and best practices across the organization.
• Support and maintain servers, network infrastructure, and ICT systems.
• Administer Windows and Linux server environments.
• Assist in software installation, configuration, updates, and patch management.
• Maintain secure remote access and user authentication systems.
• Support business continuity and disaster recovery planning activities.
• Monitor system performance and recommend infrastructure improvements.
• Coordinate with vendors and service providers on ICT-related support services.
• Provide technical support related to ICT systems, databases, and information security.
• Troubleshoot and resolve ICT incidents within agreed service levels.
• Train users on ICT security awareness and safe technology practices.
• Develop user guides, technical documentation, and operational procedures.
• Prepare periodic ICT operational and security reports for management.

• Database Administration
• RDBMS Management
• Database Security
• Database Scripting
• Troubleshooting
• Data Integrity
• Application Integration
• Performance Tuning
• Capacity Planning
• ICT Security Management
• Security Policy Enforcement
• Threat Monitoring
• Vulnerability Assessment
• Firewall Management
• Antivirus Management
• Endpoint Security
• Access Control Management
• Incident Response
• Security Auditing
• Cybersecurity Awareness
• Systems Administration
• Network Administration
• Server Administration (Windows, Linux)
• Software Installation and Configuration
• Patch Management
• Remote Access Systems
• User Authentication
• Business Continuity Planning
• Disaster Recovery Planning
• System Performance Monitoring
• Vendor Coordination
• User Support
• Technical Training
• Documentation Development
• Reporting

• Bachelor’s Degree in Computer Science, Information Technology, Information Systems, Cybersecurity, Software Engineering, or a related field.
• Minimum of 3 years’ relevant experience in ICT systems administration, database management, and information security.
• Demonstrated experience of at least 3 years administering relational database management systems (RDBMS), with hands-on experience in at least two of the following platforms: Microsoft SQL Server, Oracle Database, PostgreSQL, MySQL.
• Experience in managing ICT infrastructure, network security, and system administration.
• Proven ability to troubleshoot and resolve database and ICT-related technical issues in a production environment.
• Relevant cybersecurity, database administration, network and systems administration certifications (Added Advantage).