Role Overview

Sinoray is seeking a motivated and energetic Sales and Telemarketing Officer to join our team in the busy commercial hub of Kariakoo. This role combines face-to-face sales interactions with proactive phone-based outreach to grow our customer base and maintain strong client relationships.

Key Responsibilities

• Lead Generation: Identify and contact potential customers through cold calling and digital leads to introduce Sinoray’s products.
• Sales Conversion: Handle customer inquiries, provide product information, and close sales deals to meet monthly targets.
• Customer Relationship Management: Follow up with existing clients to ensure satisfaction and encourage repeat business.
• Market Feedback: Report on customer preferences and market trends observed in the Kariakoo area to the management team.
• Record Keeping: Maintain an accurate log of all calls made, sales achieved, and customer contact details.

Qualifications & Skills

• Education: Must hold at least a Diploma in Business Administration, Marketing, Public Relations, or a related field.
• Communication: Excellent verbal and written communication skills in both Swahili and English.
• Persuasion: Proven ability to be persuasive and handle customer objections professionally.
• Tech Savvy: Basic proficiency in using smartphones, social media for business, and Microsoft Office (Excel/Word).
• Local Knowledge: Familiarity with the Kariakoo market environment is a significant advantage

• Lead Generation: Identify and contact potential customers through cold calling and digital leads to introduce Sinoray’s products.
• Sales Conversion: Handle customer inquiries, provide product information, and close sales deals to meet monthly targets.
• Customer Relationship Management: Follow up with existing clients to ensure satisfaction and encourage repeat business.
• Market Feedback: Report on customer preferences and market trends observed in the Kariakoo area to the management team.
• Record Keeping: Maintain an accurate log of all calls made, sales achieved, and customer contact details.

• Excellent verbal and written communication skills in both Swahili and English.
• Proven ability to be persuasive and handle customer objections professionally.
• Basic proficiency in using smartphones, social media for business, and Microsoft Office (Excel/Word).
• Familiarity with the Kariakoo market environment is a significant advantage.

• Must hold at least a Diploma in Business Administration, Marketing, Public Relations, or a related field.