ABOUT CCBRT

Comprehensive Community Based Rehabilitation in Tanzania (CCBRT) aims to be the preferred provider of accessible specialized health services in Africa and serves as a healthcare social enterprise, including through development programmes in the community and for the most vulnerable.

Committed to preventing lifelong disabilities wherever possible, CCBRT is also engaged in extensive maternal and newborn healthcare (MNHC) activities, including obstetric fistula repairs. Its Maternity and Newborn Wing serves as a referral centre for high-risk and emergency deliveries in the region of Dar es Salaam and the Eastern Zone of Tanzania.

CCBRT is seeking a dynamic, customer-focused and target-oriented Sales Officer to drive sales of optical products and services, build strong customer relationships and contribute to achieving sales and revenue targets.

THE ROLE

As part of the CCBRT Optical Production & Sales Team, you will be responsible for receiving customers, helping customers select frames and dispensing the right spectacles for the right person.

KEY RESPONSIBILITIES

• Receive customers and assist them in selecting suitable frames.
• Dispense the right spectacles for the right person.
• Provide explanations on the different types of frames and lenses available.
• Prepare sales orders and invoices and deliver them to the production unit.
• Maintain a register for daily orders and special orders using ERP software.
• Collect cash and create receipts for sales invoices.
• Prepare cash collection reports at the end of every day, tally cash and hand it over to finance personnel.
• Inform customers once their spectacles are ready or provide reasons when they are not ready on time.
• Maintain the showroom inventory and tally stock according to sales.
• Prepare sales reports and claims forms for finance.
• Communicate with insurance companies for pre-authorization.
• Contribute to improvements in daily work and effective work planning of the team in order to improve operational efficiencies and quality of work.
• Be prepared to be stationed either at CCBRT or at one of CCBRT's shops in Tanzania.

THE CANDIDATE

• Diploma or Degree in Sales and Marketing.
• Minimum of 2 years of experience in Sales and Marketing.
• Computer literate, preferably with ERP experience.
• Good communication skills in English and Swahili.
• Flexibility.
• Excellent interpersonal skills.
• Team player.

• Receive customers and assist them in selecting suitable frames.
• Dispense the right spectacles for the right person.
• Provide explanations on the different types of frames and lenses available.
• Prepare sales orders and invoices and deliver them to the production unit.
• Maintain a register for daily orders and special orders using ERP software.
• Collect cash and create receipts for sales invoices.
• Prepare cash collection reports at the end of every day, tally cash and hand it over to finance personnel.
• Inform customers once their spectacles are ready or provide reasons when they are not ready on time.
• Maintain the showroom inventory and tally stock according to sales.
• Prepare sales reports and claims forms for finance.
• Communicate with insurance companies for pre-authorization.
• Contribute to improvements in daily work and effective work planning of the team in order to improve operational efficiencies and quality of work.
• Be prepared to be stationed either at CCBRT or at one of CCBRT's shops in Tanzania.

• Good communication skills in English and Swahili.
• Flexibility.
• Excellent interpersonal skills.
• Team player.
• Computer literate, preferably with ERP experience.

• Diploma or Degree in Sales and Marketing.