Background

Kibo Palace Hotels & Resorts are seeking a passionate Sales & Marketing Manager to join our team. Reporting directly to the Directors who are part of our Executive team, this position works very closely with our Front Office Department and Reservations office to achieve optimum revenue results for all segments of the business unit.

Key Responsibilities

• Assist to develop a corporate sales plan
• Prospect new clients
• Manage existing client accounts
• Conduct outside sales calls
• Speaking on behalf of the company at interviews and press conferences
• Arrange on-site visits and sales tours
• Networking
• Managing and preventing reputational risk to our brand
• Maintain data integrity in the CRM
• Developing relationships with internal and external stakeholders
• Collaborate with other departments to develop business
• Participate as required in hotel and industry events in addition to developing leads for other revenue streams
• Promoting and maintaining the public’s perception of our brand through media coverage and sponsorship opportunities
• Participation in sales & marketing team briefings and meetings as required
• Drafting written, verbal, and visual content that will promote the public image of the business
• Develop PR campaigns and media relations strategies
• Collaborate with internal teams (e.g. marketing) and maintain open communication with senior management
• Edit and update promotional material and publications (brochures, videos, social media posts etc.)
• Track media coverage and follow industry trends

• Assist to develop a corporate sales plan
• Prospect new clients
• Manage existing client accounts
• Conduct outside sales calls
• Speaking on behalf of the company at interviews and press conferences
• Arrange on-site visits and sales tours
• Networking
• Managing and preventing reputational risk to our brand
• Maintain data integrity in the CRM
• Developing relationships with internal and external stakeholders
• Collaborate with other departments to develop business
• Participate as required in hotel and industry events in addition to developing leads for other revenue streams
• Promoting and maintaining the public’s perception of our brand through media coverage and sponsorship opportunities
• Participation in sales & marketing team briefings and meetings as required
• Drafting written, verbal, and visual content that will promote the public image of the business
• Develop PR campaigns and media relations strategies
• Collaborate with internal teams (e.g. marketing) and maintain open communication with senior management
• Edit and update promotional material and publications (brochures, videos, social media posts etc.)
• Track media coverage and follow industry trends

• Sales planning
• Client prospecting
• Account management
• Outside sales
• Public speaking
• Event management
• Networking
• Brand management
• CRM data management
• Stakeholder relationship management
• Interdepartmental collaboration
• Media relations
• Content creation (written, verbal, visual)
• PR campaign development
• Media monitoring
• Industry trend analysis

• Passion for sales and marketing
• Ability to work closely with Front Office and Reservations
• Strong communication and interpersonal skills
• Proficiency in CRM systems
• Experience in developing and executing marketing campaigns
• Understanding of brand management and public perception