Job purpose

The Sales Executive – Title Loans is responsible for identifying, marketing, and onboarding customers for the Company’s title-backed loan product. This role is fully performance-based, with earnings derived through commission on successful loan disbursements and portfolio performance in accordance with the Company’s commission structure.

Key responsibilities

1. Sales & Business Development

• Market and promote the Company’s title loan products to individuals and SMEs.
• Identify and generate new business opportunities through prospecting, networking, referrals, field visits, and partnerships.
• Build and maintain a strong sales pipeline.
• Achieve or exceed assigned loan disbursement targets.

2. Client Acquisition & Onboarding

• Source and onboard qualified customers.
• Educate prospective clients on loan eligibility, requirements, repayment terms, fees, and conditions.
• Collect, verify, and submit complete and accurate customer documentation for loan processing.
• Ensure all customer information is genuine and compliant with company requirements.

3. Customer Relationship Management

• Develop long-term relationships with customers to encourage repeat business and referrals.
• Provide excellent customer service throughout the loan application process.
• Educate customers on responsible borrowing and timely repayment.

4. Portfolio Quality

• Monitor the repayment performance of customers introduced by you.
• Conduct follow-ups with customers to encourage timely repayments.
• Work closely with the Collections Team to minimize defaults and maintain a healthy portfolio.
• Immediately report any suspected fraud, misrepresentation, or documentation irregularities.

5. Compliance & Reporting

• Adhere to all Company policies, Standard Operating Procedures (SOPs), and applicable laws and regulations.
• Submit weekly activity reports and sales updates.
• Maintain confidentiality of customer information at all times.

Key performance indicators (KPIs)

• Monthly loan disbursement value.
• Number of new customers onboarded.
• Loan approval conversion rate.
• Portfolio repayment performance.
• Customer retention and referrals.
• Compliance with documentation and Company SOPs.

Qualifications & requirements

• Diploma or Bachelor’s Degree in Business Administration, Finance, Banking, Marketing, Economics, Law, Real Estate, or a related field.
• A minimum of two (2) years’ proven experience in selling, processing, or managing Title Loans or other secured lending products is mandatory.
• Demonstrated track record of consistently meeting or exceeding sales and disbursement targets in a title loans or secured lending environment.
• Strong understanding of property title verification, loan documentation, customer onboarding, and the title loan approval process.
• An existing network of potential clients and referral partners within the title loans market will be a distinct advantage.
• Excellent sales, negotiation, and relationship management skills.
• Self-motivated, target-driven, and able to work independently with minimal supervision.
• Strong communication, presentation, and customer engagement skills.
• High level of integrity, professionalism, and adherence to company policies and regulatory requirements.
• Proficient in Microsoft Office applications and comfortable using digital systems for reporting and customer management.
• Must be willing to travel within assigned territories as required.

• Market and promote the Company’s title loan products to individuals and SMEs.
• Identify and generate new business opportunities through prospecting, networking, referrals, field visits, and partnerships.
• Build and maintain a strong sales pipeline.
• Achieve or exceed assigned loan disbursement targets.
• Source and onboard qualified customers.
• Educate prospective clients on loan eligibility, requirements, repayment terms, fees, and conditions.
• Collect, verify, and submit complete and accurate customer documentation for loan processing.
• Ensure all customer information is genuine and compliant with company requirements.
• Develop long-term relationships with customers to encourage repeat business and referrals.
• Provide excellent customer service throughout the loan application process.
• Educate customers on responsible borrowing and timely repayment.
• Monitor the repayment performance of customers introduced by you.
• Conduct follow-ups with customers to encourage timely repayments.
• Work closely with the Collections Team to minimize defaults and maintain a healthy portfolio.
• Immediately report any suspected fraud, misrepresentation, or documentation irregularities.
• Adhere to all Company policies, Standard Operating Procedures (SOPs), and applicable laws and regulations.
• Submit weekly activity reports and sales updates.
• Maintain confidentiality of customer information at all times.

• Sales
• Business Development
• Client Acquisition
• Customer Relationship Management
• Negotiation
• Relationship Management
• Communication
• Presentation
• Customer Engagement
• Integrity
• Professionalism
• Microsoft Office Proficiency
• Digital Systems Usage

• Diploma or Bachelor’s Degree in Business Administration, Finance, Banking, Marketing, Economics, Law, Real Estate, or a related field.
• A minimum of two (2) years’ proven experience in selling, processing, or managing Title Loans or other secured lending products is mandatory.
• Demonstrated track record of consistently meeting or exceeding sales and disbursement targets in a title loans or secured lending environment.
• Strong understanding of property title verification, loan documentation, customer onboarding, and the title loan approval process.
• An existing network of potential clients and referral partners within the title loans market will be a distinct advantage.
• Self-motivated, target-driven, and able to work independently with minimal supervision.
• High level of integrity, professionalism, and adherence to company policies and regulatory requirements.
• Proficient in Microsoft Office applications and comfortable using digital systems for reporting and customer management.
• Must be willing to travel within assigned territories as required.