Background

MEMA Holdings Limited has been awarded a contract by Vodacom Tanzania to support the promotion and supply of connectivity solutions to small and medium enterprises (SMEs).

The company is looking for results-driven and motivated personnel to lead, coordinate, and support a team of Sales Agents in promoting and selling telecommunication services, including SME Bundles and other business solutions.

This opportunity is suitable for a self-directed sales professional who understands the SME market and possesses the necessary skills to lead a team of sales professionals to achieve high sales performance.

Scope of Work

The Sales Co-ordinator or Supervisor will ensure the smooth functioning and success of the sales process by combining operational support with leadership oversight.

The role will focus on managing schedules, tracking performance data, and facilitating communication with Sales Agents. The successful candidate will also provide strategic direction by setting targets, monitoring results, coaching team members, and engaging with key clients to drive growth and maintain customer satisfaction.

In essence, the Sales Co-ordinator or Supervisor will ensure that the team has the tools, structure, and guidance required to perform effectively and deliver results aligned with business objectives.

Duties and Responsibilities

• Coordinate and supervise a team of Sales Agents.
• Set daily, weekly, and monthly sales targets and follow up on performance.
• Support Sales Agents in acquiring and retaining SME customers.
• Promote Vodacom SME Bundles and other approved products and services.
• Identify new business opportunities and potential SME customers.
• Monitor sales activities, customer acquisition, and team performance.
• Coach, motivate, and develop Sales Agents to achieve targets.
• Prepare accurate sales and performance reports.
• Ensure sales activities comply with company policies, approved procedures, and applicable laws and regulations.
• Maintain strong customer relationships and promote excellent customer service.
• Work closely with management to implement sales strategies and achieve business objectives.

Required Competencies, Qualifications and Experience

• Diploma or Bachelor’s degree in Sales, Marketing, Business Administration, Telecommunications, or a related field.
• At least three years of proven experience in sales, preferably in telecommunications, financial services, or a related sector.
• Previous experience coordinating, supervising, or leading a sales team is an advantage.
• Strong knowledge of sales processes and customer acquisition.
• Good communication, negotiation, and interpersonal skills.
• High standards of honesty, professionalism, customer care, and accountability.
• Target-oriented, proactive, and able to work with minimum supervision.
• Ability to coach and motivate a team, with demonstrated leadership skills.
• Good reporting, organisational, and problem-solving skills.
• Proficiency in using digital sales tools and basic computer applications.
• Familiarity with SME products and services is an added advantage.
• Ability to travel within the assigned territory.

Remuneration

• Competitive salary based on the scale set and agreed upon by management, including performance-based incentives.
• Professional growth and development opportunities.
• An opportunity to build experience in the telecommunications and SME sector.

Note: Applicable rates, payment schedules, and other related conditions will be set out in the written Sales Co-ordinator or Supervisor Agreement provided to successful applicants.

• Coordinate and supervise a team of Sales Agents.
• Set daily, weekly, and monthly sales targets and follow up on performance.
• Support Sales Agents in acquiring and retaining SME customers.
• Promote Vodacom SME Bundles and other approved products and services.
• Identify new business opportunities and potential SME customers.
• Monitor sales activities, customer acquisition, and team performance.
• Coach, motivate, and develop Sales Agents to achieve targets.
• Prepare accurate sales and performance reports.
• Ensure sales activities comply with company policies, approved procedures, and applicable laws and regulations.
• Maintain strong customer relationships and promote excellent customer service.
• Work closely with management to implement sales strategies and achieve business objectives.

• Strong knowledge of sales processes and customer acquisition.
• Good communication, negotiation, and interpersonal skills.
• High standards of honesty, professionalism, customer care, and accountability.
• Target-oriented, proactive, and able to work with minimum supervision.
• Ability to coach and motivate a team, with demonstrated leadership skills.
• Good reporting, organisational, and problem-solving skills.
• Proficiency in using digital sales tools and basic computer applications.
• Familiarity with SME products and services is an added advantage.
• Ability to travel within the assigned territory.

• Diploma or Bachelor’s degree in Sales, Marketing, Business Administration, Telecommunications, or a related field.
• At least three years of proven experience in sales, preferably in telecommunications, financial services, or a related sector.
• Previous experience coordinating, supervising, or leading a sales team is an advantage.