Responsibilities

• Oversee daily retail store operations, ensuring smooth and efficient customer experience.
• Lead, motivate, and supervise store staff and promoters to achieve performance goals.
• Develop and implement sales strategies to consistently meet or exceed sales targets.
• Monitor inventory levels, manage stock replenishment, and maintain accurate records using POS and inventory systems.
• Ensure high standards of visual merchandising, store cleanliness, and product presentation.
• Analyze market trends and consumer behavior to adjust retail strategies accordingly.
• Handle customer concerns promptly to maintain high customer satisfaction and loyalty.
• Track store performance through sales reports and KPIs and prepare regular performance updates.
• Provide coaching, training, and performance feedback to staff to support their growth and productivity.
• Ensure compliance with company policies, procedures, and operational guidelines.

Qualifications

• Diploma or Certificate in Business Administration, Sales, Marketing, Retail Management, or a related field.
• Minimum of 2 years of experience in retail management, preferably within the smartphone.
• Strong leadership and team management skills to effectively guide store staff and promoters.
• Excellent communication, negotiation, and problem-solving abilities.
• Demonstrated success in meeting sales targets and enhancing customer satisfaction.
• Proficiency in Microsoft Office, POS systems, and inventory management tools.
• Ability to analyze market trends and adapt retail strategies to shifts in consumer behavior.

• Oversee daily retail store operations, ensuring smooth and efficient customer experience.
• Lead, motivate, and supervise store staff and promoters to achieve performance goals.
• Develop and implement sales strategies to consistently meet or exceed sales targets.
• Monitor inventory levels, manage stock replenishment, and maintain accurate records using POS and inventory systems.
• Ensure high standards of visual merchandising, store cleanliness, and product presentation.
• Analyze market trends and consumer behavior to adjust retail strategies accordingly.
• Handle customer concerns promptly to maintain high customer satisfaction and loyalty.
• Track store performance through sales reports and KPIs and prepare regular performance updates.
• Provide coaching, training, and performance feedback to staff to support their growth and productivity.
• Ensure compliance with company policies, procedures, and operational guidelines.

• Strong leadership and team management skills.
• Excellent communication, negotiation, and problem-solving abilities.
• Demonstrated success in meeting sales targets and enhancing customer satisfaction.
• Proficiency in Microsoft Office, POS systems, and inventory management tools.
• Ability to analyze market trends and adapt retail strategies to shifts in consumer behavior.

• Diploma or Certificate in Business Administration, Sales, Marketing, Retail Management, or a related field.
• Minimum of 2 years of experience in retail management, preferably within the smartphone.
• Strong leadership and team management skills to effectively guide store staff and promoters.
• Excellent communication, negotiation, and problem-solving abilities.
• Demonstrated success in meeting sales targets and enhancing customer satisfaction.
• Proficiency in Microsoft Office, POS systems, and inventory management tools.
• Ability to analyze market trends and adapt retail strategies to shifts in consumer behavior.