Summary
Date Posted: Wednesday, May 10 2023, Base Salary: Not Disclosed

JOB DETAILS:
The job details of a reservation agent or specialist can vary depending on the industry and organization they work for. However, in general, the primary responsibility of a reservation agent is to handle reservations and bookings for customers or clients. Here are some common job details of a reservation agent:

1. Customer inquiries and bookings: Reservation agents handle inquiries from customers regarding availability, rates, and amenities. They assist customers in making reservations or bookings for accommodations, travel, events, or services. This can include handling phone calls, emails, or online chat inquiries.

2. Reservation management: Reservation agents manage the reservation process from start to finish. They input customer information into reservation systems accurately, check availability of requested dates or services, and make necessary arrangements based on customer preferences.

3. Reservation modifications and cancellations: Reservation agents handle modifications or cancellations of existing reservations. This involves processing changes requested by customers, updating reservation details, and addressing any associated fees or policies.

4. Payment processing: Reservation agents may be responsible for processing payments for reservations. They ensure that payment information is collected securely, handle credit card transactions, and provide customers with payment receipts or confirmations.






Work Hours: 8

Experience in Months: 12

Level of Education: Professional Certificate

Job application procedure
CV should be sent to hr@znz.hotelverde.com The deadline for receiving CVs is 19.05.2023 07:43

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