Job Purpose

To provide project management office (PMO), tracking, and administrative support to the Regulatory and External Affairs team—managing regulatory correspondence, compliance calendars, and stakeholder engagements to ensure timely alignment with TCRA and other regulatory authorities.

Roles & Responsibilities

• Regulatory Correspondence Tracking: Assist the Regulatory and External Affairs team in logging, tracking, and managing official directives, consultations, correspondence, and requests from TCRA and other regulatory authorities.
• Compliance Calendar Monitoring: Maintain and monitor the regulatory compliance calendar—covering filings, licence renewals, tariff approvals, and public consultations—to ensure visibility of key deadlines and obligations.
• Briefing Material Preparation: Prepare briefing notes, executive summaries, and key discussion points under senior guidance to support engagements with regulators and external stakeholders.
• Decision & Action Tracking: Maintain an accurate tracker of regulatory decisions, commitments, and action items, proactively following up to ensure timely closure and compliance.
• Project Tracking & Reporting: Support the planning and tracking of regulatory and external affairs projects by preparing status reports, dashboards, and meeting minutes for regulatory initiatives.
• Cross-Functional Coordination: Coordinate with internal colleagues across Legal, Commercial, Finance, Network, and Customer Experience to collect timely, properly formatted inputs needed for regulatory submissions and responses.

Qualifications

• Bachelor’s degree in Law, Business Administration, Telecommunications, Economics, or a related field.

Skills, Experience & Competences

• 0 to 2 years of relevant professional experience in a project support, coordination, regulatory affairs, corporate affairs, or related role (with graduate-trainee or internship experience in telecommunications or a regulated industry considered a strong advantage).
• Exposure to project management tools and methods.
• Good organizational skills with basic analytical ability and attention to detail when reviewing regulatory documents and data.
• Proficiency in MS Office applications (Word, Excel, PowerPoint, Outlook).
• Full fluency in written and spoken English and Swahili.

• Regulatory Correspondence Tracking: Assist the Regulatory and External Affairs team in logging, tracking, and managing official directives, consultations, correspondence, and requests from TCRA and other regulatory authorities.
• Compliance Calendar Monitoring: Maintain and monitor the regulatory compliance calendar—covering filings, licence renewals, tariff approvals, and public consultations—to ensure visibility of key deadlines and obligations.
• Briefing Material Preparation: Prepare briefing notes, executive summaries, and key discussion points under senior guidance to support engagements with regulators and external stakeholders.
• Decision & Action Tracking: Maintain an accurate tracker of regulatory decisions, commitments, and action items, proactively following up to ensure timely closure and compliance.
• Project Tracking & Reporting: Support the planning and tracking of regulatory and external affairs projects by preparing status reports, dashboards, and meeting minutes for regulatory initiatives.
• Cross-Functional Coordination: Coordinate with internal colleagues across Legal, Commercial, Finance, Network, and Customer Experience to collect timely, properly formatted inputs needed for regulatory submissions and responses.

• Exposure to project management tools and methods.
• Good organizational skills with basic analytical ability and attention to detail when reviewing regulatory documents and data.
• Proficiency in MS Office applications (Word, Excel, PowerPoint, Outlook).
• Full fluency in written and spoken English and Swahili.

• Bachelor’s degree in Law, Business Administration, Telecommunications, Economics, or a related field.