Vacancy title:
Receptionist/Cashier

[Type: FULL_TIME, Industry: Hospitality, and Tourism, Category: Accounting & Finance]

Jobs at:
GerWill Hotel

Deadline of this Job:
Saturday, May 17 2025

Duty Station:
Plot No. 23 6 24 Area D Street | Dodoma | Dodoma | Tanzania

Summary
Date Posted: Friday, May 2 2025, Base Salary: Not Disclosed

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JOB DETAILS:

Job Summary:

The Receptionist/Cashier serves as the first point of contact for visitors and clients, providing excellent customer service while handling front desk operations, cash transactions, and administrative tasks.

Key Responsibilities:

Front Desk Operations:

• Greet visitors, answer phone calls, and direct inquiries to the appropriate departments.
• Maintain a clean and organized reception area.
• Schedule appointments and manage conference room bookings.

Cash Handling & Billing:

• Process cash, credit card, and electronic payments accurately.
• Issue receipts, refunds, and change to customers.
• Balance cash drawers at the beginning and end of each shift.

Administrative Support:

• Sort and distribute mail and packages.
• Maintain visitor logs and update contact databases.
• Assist with basic office tasks (filing, photocopying, data entry).

Customer Service:

• Resolve customer complaints or escalate issues to management.
• Provide information about company services, products, or promotions.

Qualifications & Skills:

• Education: High school diploma or equivalent (required).
• Experience: 1+ year in reception, cashiering, or customer service roles.
• Technical Skills:
  • Proficiency in MS Office (Word, Excel) and basic office equipment.
  • Experience with POS systems or cash registers.
• Soft Skills:
  • Friendly, professional demeanor with strong communication skills.
  • Attention to detail and numerical accuracy.
  • Ability to multitask in a fast-paced environment.

Work Hours: 8

Experience in Months: 12

Level of Education: associate degree

Job application procedure
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