Job Purpose

To provide front-office support by welcoming visitors, handling incoming calls, managing correspondence, and ensuring smooth day-to-day administrative operations.

Key Responsibilities

• Welcome and assist visitors, clients, and guests in a professional manner.
• Answer, screen, and direct incoming phone calls.
• Receive, sort, and distribute mail, emails, and other correspondence.
• Maintain the reception area in a clean and organized condition.
• Schedule appointments, meetings, and conference room bookings.
• Maintain visitor logs and office records.
• Provide administrative support, including filing, photocopying, scanning, and data entry.
• Coordinate courier services and deliveries.
• Monitor and order office supplies when required.
• Assist with travel arrangements and other office logistics.
• Handle inquiries and direct them to the appropriate departments.
• Support management with general administrative tasks as assigned.

Qualifications

• Degree in Business Administration, Secretarial Studies, Office Management, or a related field.
• Minimum of 1–2 years of experience in a receptionist or administrative role is an added advantage.

Skills

• Excellent communication and interpersonal skills.
• Customer service orientation.
• Professional appearance and conduct.
• Good organizational and multitasking abilities.
• Proficiency in Microsoft Office applications.
• Attention to detail and record-keeping skills.

Education Qualifications & Experience Requirements

Education: Minimum Bachelor Degree & Maximum Not Limited

Experience: Not Less than 1 years

• Welcome and assist visitors, clients, and guests in a professional manner.
• Answer, screen, and direct incoming phone calls.
• Receive, sort, and distribute mail, emails, and other correspondence.
• Maintain the reception area in a clean and organized condition.
• Schedule appointments, meetings, and conference room bookings.
• Maintain visitor logs and office records.
• Provide administrative support, including filing, photocopying, scanning, and data entry.
• Coordinate courier services and deliveries.
• Monitor and order office supplies when required.
• Assist with travel arrangements and other office logistics.
• Handle inquiries and direct them to the appropriate departments.
• Support management with general administrative tasks as assigned.

• Excellent communication and interpersonal skills.
• Customer service orientation.
• Professional appearance and conduct.
• Good organizational and multitasking abilities.
• Proficiency in Microsoft Office applications.
• Attention to detail and record-keeping skills.

• Degree in Business Administration, Secretarial Studies, Office Management, or a related field.
• Minimum of 1–2 years of experience in a receptionist or administrative role is an added advantage.