WE'RE HIRING

RECEPTIONIST

REQUIREMENTS

We are looking for a friendly and organized Receptionist to join our team at Hotel La Palma. The ideal candidate will be the first point of contact for our guests, providing a welcoming and efficient service.

Responsibilities:

• Greet guests and assist them with check-in and check-out procedures.
• Answer phone calls and direct them to the appropriate department.
• Provide information about hotel services, amenities, and local attractions.
• Handle guest inquiries and resolve any issues or complaints promptly and professionally.
• Manage reservations and maintain accurate guest records.
• Process payments and maintain the cash drawer.
• Ensure the reception area is clean, tidy, and well-presented.

Qualifications:

• Certificate or Diploma in Hospitality, Tourism, Business Administration, or a related field.
• Experience in customer service or Front Office operations is preferred.
• Basic cashiering or POS experience is an added advantage.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in using computer systems and hotel management software.

• Greet guests and assist them with check-in and check-out procedures.
• Answer phone calls and direct them to the appropriate department.
• Provide information about hotel services, amenities, and local attractions.
• Handle guest inquiries and resolve any issues or complaints promptly and professionally.
• Manage reservations and maintain accurate guest records.
• Process payments and maintain the cash drawer.
• Ensure the reception area is clean, tidy, and well-presented.

• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in using computer systems and hotel management software.

• Certificate or Diploma in Hospitality, Tourism, Business Administration, or a related field.
• Experience in customer service or Front Office operations is preferred.
• Basic cashiering or POS experience is an added advantage.