Duties and Responsibilities

• To receive and manage the front desk visitors;
• To keep visitors, register book;
• To receive and channel incoming telephone calls and internal telephone requests;
• To operate and maintain Switchboard;
• To direct office visitors to the officers in question;
• To Keep telephone call register;
• To maintain internal and external Telephone Directory;
• To ensure that the visitors have appointment and get go ahead from the respective officer/staff; and
• To carry out other duties as assigned by immediate supervisor.

Qualifications

Holder of Form IV certificate with passes in English and Kiswahili and who passed Certificate in Telephone Operation or Reception or Front Office Management or any other equivalent qualification from a recognized Institution.

• To receive and manage the front desk visitors;
• To keep visitors, register book;
• To receive and channel incoming telephone calls and internal telephone requests;
• To operate and maintain Switchboard;
• To direct office visitors to the officers in question;
• To Keep telephone call register;
• To maintain internal and external Telephone Directory;
• To ensure that the visitors have appointment and get go ahead from the respective officer/staff;
• To carry out other duties as assigned by immediate supervisor.

• Form IV certificate with passes in English and Kiswahili
• Certificate in Telephone Operation or Reception or Front Office Management or any other equivalent qualification from a recognized Institution.