Duties and Responsibilities

• To provide timely, efficient and effective telephone services;
• To answer calling signals from subscribers within the hospital and from distant exchanges;
• To connect calls within the exchange area and outside and raise appropriate charges where required;
• To record all outgoing calls in the log book;
• To answer enquiries coming from subscribers;
• To receive and direct telephone calls from the general lines to appropriate officers; and
• To perform any other related duties as may be assigned by his Supervisor.

Qualifications

Holder of Form IV or Form VI Certificate with at least three credits passes in English and Kiswahili and who has Certificate in one of the following fields; Telephone Operation, Reception, Front Office or in any related field from a recognized institution.

• To provide timely, efficient and effective telephone services;
• To answer calling signals from subscribers within the hospital and from distant exchanges;
• To connect calls within the exchange area and outside and raise appropriate charges where required;
• To record all outgoing calls in the log book;
• To answer enquiries coming from subscribers;
• To receive and direct telephone calls from the general lines to appropriate officers;
• To perform any other related duties as may be assigned by his Supervisor.

• Form IV or Form VI Certificate
• At least three credits passes in English and Kiswahili
• Certificate in Telephone Operation, Reception, Front Office or any related field from a recognized institution.