Background

This role focuses on ensuring the smooth operation and accurate setup of products and platforms within the company.

Responsibilities

1. Configure and implement new products, offers, bundles, tariffs, and promotions across relevant platforms and systems.

2. Ensure accurate setup of pricing structures, eligibility rules, campaigns, customer segments, and service parameters.

3. Conduct end-to-end product configuration testing before commercial launch.

4. Monitor product and platform performance to ensure availability, stability, and optimal customer experience.

5. Maintain product catalogs, configuration repositories, and platform documentation.

6. Manage updates, platform enhancements, and configuration changes in line with business requirements.

7. Coordinate with technology teams to resolve platform and configuration-related issues.

8. Conduct validation and testing to ensure product configurations meet business specifications.

9. Monitor and address configuration errors, service disruptions, or product inconsistencies.

Qualifications and Requirements

Minimum Qualifications:

• Bachelor's Degree in Telecommunications, Information Technology, Computer Science, Business Information Systems, Engineering, or a related field.
• Minimum 3 years of experience in product configuration, platform management, digital services, telecommunications, or related areas.

Required Competencies:

• Product catalog and configuration management.
• CRM and billing systems knowledge.
• User Acceptance Testing (UAT) and system testing.
• SQL and data analysis skills (an added advantage).
• Analytical thinking.

Equal Employment Opportunity

We are committed to equal employment opportunities and unbiased treatment of all individuals in all employment practices.

• Configure and implement new products, offers, bundles, tariffs, and promotions across relevant platforms and systems.
• Ensure accurate setup of pricing structures, eligibility rules, campaigns, customer segments, and service parameters.
• Conduct end-to-end product configuration testing before commercial launch.
• Monitor product and platform performance to ensure availability, stability, and optimal customer experience.
• Maintain product catalogs, configuration repositories, and platform documentation.
• Manage updates, platform enhancements, and configuration changes in line with business requirements.
• Coordinate with technology teams to resolve platform and configuration-related issues.
• Conduct validation and testing to ensure product configurations meet business specifications.
• Monitor and address configuration errors, service disruptions, or product inconsistencies.

• Product catalog and configuration management
• CRM and billing systems knowledge
• User Acceptance Testing (UAT) and system testing
• SQL and data analysis skills
• Analytical thinking

• Bachelor's Degree in Telecommunications, Information Technology, Computer Science, Business Information Systems, Engineering, or a related field.
• Minimum 3 years of experience in product configuration, platform management, digital services, telecommunications, or related areas.