Job Purpose

Pesadesk Sales Agent will identify prospective customers, demonstrate the Pesadesk accounting and business-management platform, convert qualified prospects into paying customers and maintain strong customer relationships.

The ideal candidate should be confident engaging business owners and explaining how Pesadesk can help them manage invoicing, expenses, inventory, financial reporting and other daily business operations.

Key Responsibilities

• Identify and approach potential customers, including retailers, wholesalers, service providers and other small and medium-sized businesses.
• Generate leads through field visits, telephone calls, referrals, networking, social media and other approved channels.
• Understand each prospect’s business needs and recommend the appropriate PesaDesk subscription package.
• Conduct product presentations, demonstrations and introductory training in English or Swahili.
• Follow up with prospective customers and convert qualified leads into subscriptions.
• Assist new customers with registration, initial system setup and onboarding.
• Maintain accurate records of leads, demonstrations, follow-ups and completed sales.
• Submit daily, weekly and monthly sales activity reports.
• Achieve agreed sales, subscription and customer-retention targets.
• Collect customer feedback and share relevant information with the product and support teams.
• Maintain up-to-date knowledge of Pesadesk’s features, pricing and service terms.
• Represent Pesadesk professionally and maintain honest, respectful relationships with customers.
• Protect customer and company information and comply with internal policies.

Qualifications and Experience

• Diploma in Sales, Marketing, Business Administration, Accounting, Information Technology or a related field.
• Previous experience in sales, field marketing or business development is preferred.
• Experience selling software, financial services, accounting products or business solutions will be an added advantage.
• Basic understanding of accounting, invoicing, inventory or business operations is desirable.
• Comfortable using computers, smartphones.
• Good written and spoken English and Swahili.

Required Skills and Attributes

• Strong communication and presentation skills
• Confidence conducting face-to-face and online demonstrations
• Ability to understand customer needs and explain solutions clearly
• Negotiation and closing skills
• Self-motivation and ability to work with limited supervision
• Strong organizational and follow-up skills
• Professional conduct, honesty and reliability
• Willingness to conduct regular field visits
• Ability to learn new software quickly
• Results-oriented approach

• Identify and approach potential customers, including retailers, wholesalers, service providers and other small and medium-sized businesses.
• Generate leads through field visits, telephone calls, referrals, networking, social media and other approved channels.
• Understand each prospect’s business needs and recommend the appropriate PesaDesk subscription package.
• Conduct product presentations, demonstrations and introductory training in English or Swahili.
• Follow up with prospective customers and convert qualified leads into subscriptions.
• Assist new customers with registration, initial system setup and onboarding.
• Maintain accurate records of leads, demonstrations, follow-ups and completed sales.
• Submit daily, weekly and monthly sales activity reports.
• Achieve agreed sales, subscription and customer-retention targets.
• Collect customer feedback and share relevant information with the product and support teams.
• Maintain up-to-date knowledge of Pesadesk’s features, pricing and service terms.
• Represent Pesadesk professionally and maintain honest, respectful relationships with customers.
• Protect customer and company information and comply with internal policies.

• Strong communication and presentation skills
• Confidence conducting face-to-face and online demonstrations
• Ability to understand customer needs and explain solutions clearly
• Negotiation and closing skills
• Self-motivation and ability to work with limited supervision
• Strong organizational and follow-up skills
• Professional conduct, honesty and reliability
• Willingness to conduct regular field visits
• Ability to learn new software quickly
• Results-oriented approach

• Diploma in Sales, Marketing, Business Administration, Accounting, Information Technology or a related field.
• Previous experience in sales, field marketing or business development is preferred.
• Experience selling software, financial services, accounting products or business solutions will be an added advantage.
• Basic understanding of accounting, invoicing, inventory or business operations is desirable.
• Comfortable using computers, smartphones.
• Good written and spoken English and Swahili.