What you’ll do

Role purpose:

• Overall accountability for Network Performance for all technologies on modernized/swapped sites.
• Review Single Site Verification (SSV) reports submitted by a vendor as part of Site acceptance.
• Ensure EPOCA KPIs targets are met during Cluster drives reports.
• Prepare both regulatory and group Network Performance reports

Key accountabilities and decision ownership

• Develop KPI tracker for all elements in Radio Network
• Ensure best practice set of features are implemented in the network as per EWL
• Manage E2E network incidents like outages, KPIs degradation with proper RCAs
• Proactively determine the gaps from the Project team on addressing network quality and ensure consistency on reporting
• Work with engineering and operations teams on delivering the anticipated network quality
• Review Single Site Verification (SSV) reports submitted by a vendor as part of Site acceptance
• RAN parameter audit and KPI performance reconciliation

Who you are

Core competencies, knowledge and experience

• Excellent analytical and logical reasoning skills translated from Key Performance indicators
• Excellent programming skills
• Strong stakeholder management skills like TCRA, suppliers etc
• Ability to proactively detect faults
• Ability to manage customer complaints
• Able to challenge the status quo

Must have technical/professional qualifications:

• 3+ years’ experience industry or functional experience
• Bachelor degree in Engineering, Telecommunications, Computer or its equivalent.
• Strong analytical skills and business acumen.
• Build and maintain relationship with key stakeholders in the organization
• Cloud and big data knowledge as an added advantage
• Project knowledge and experience would be advantageous.

• Develop KPI tracker for all elements in Radio Network
• Ensure best practice set of features are implemented in the network as per EWL
• Manage E2E network incidents like outages, KPIs degradation with proper RCAs
• Proactively determine the gaps from the Project team on addressing network quality and ensure consistency on reporting
• Work with engineering and operations teams on delivering the anticipated network quality
• Review Single Site Verification (SSV) reports submitted by a vendor as part of Site acceptance
• RAN parameter audit and KPI performance reconciliation

• Excellent analytical and logical reasoning skills
• Excellent programming skills
• Strong stakeholder management skills
• Ability to proactively detect faults
• Ability to manage customer complaints
• Able to challenge the status quo
• Strong analytical skills and business acumen.
• Build and maintain relationship with key stakeholders in the organization
• Cloud and big data knowledge
• Project knowledge and experience

• Bachelor degree in Engineering, Telecommunications, Computer or its equivalent.