Company: Johari Rotana

Location: Tanzania

Job Reference: JB5481238

Education: Hospitality Management

JOB DESCRIPTION

Johari Rotana is currently seeking ambitious, dynamic and self-motivated Food & Beverage professionals who can assist in organizing and directing a team that develops top-quality food and beverage products with prompt, accurate and personalized service.

As an Outlet Manager, you will be responsible for managing your assigned restaurant to achieve the highest level of customer satisfaction and quality service while meeting or exceeding financial goals.

KEY RESPONSIBILITIES

• Prepare schedules for all employees according to the forecast and within the limits of the staffing guide to ensure adequate manpower at all times.
• Conduct regular training sessions with the assigned team in line with the departmental SOPs.
• Evaluate the performance of the assigned team and initiate internal development and promotions.
• Be responsible for the timely setup of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours.
• Handle the welcome and seating of arriving guests with the assistance of the Hostess.
• Maintain a professional and friendly relationship with the outlet patrons.
• Establish and update the outlet’s database of regular guests.
• Tour the outlet and all related areas frequently, ensuring the highest possible cleanliness and maintenance standards.
• Be actively involved in the outlet's promotional activities.

SKILLS & COMPETENCIES

The ideal candidate will be a hands-on professional with a solid Food & Beverage background and a passion for quality and excellence. You will be outgoing, creative and eager to share your desire to achieve the highest quality service standards with guests and team members.

The candidate should possess the following competencies:

• Understanding Hotel Operations.
• Effective Communication.
• Planning for Business.
• Supervising People.
• Understanding Differences.
• Supervising Operations.
• Teamwork.
• Adaptability.
• Customer Focus.
• Drive for Results.

EDUCATION

Hospitality Management.

• Prepare schedules for all employees according to the forecast and within the limits of the staffing guide to ensure adequate manpower at all times.
• Conduct regular training sessions with the assigned team in line with the departmental SOPs.
• Evaluate the performance of the assigned team and initiate internal development and promotions.
• Be responsible for the timely setup of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours.
• Handle the welcome and seating of arriving guests with the assistance of the Hostess.
• Maintain a professional and friendly relationship with the outlet patrons.
• Establish and update the outlet’s database of regular guests.
• Tour the outlet and all related areas frequently, ensuring the highest possible cleanliness and maintenance standards.
• Be actively involved in the outlet's promotional activities.

• Understanding Hotel Operations.
• Effective Communication.
• Planning for Business.
• Supervising People.
• Understanding Differences.
• Supervising Operations.
• Teamwork.
• Adaptability.
• Customer Focus.
• Drive for Results.

• Hospitality Management.