Background

Elegex Logistics Limited is seeking a proactive and detail-oriented Operations Assistant to support fleet operations and transit monitoring from its head office in Dar es Salaam. This role is responsible for monitoring vehicle movements, coordinating with drivers and clearing agents, and ensuring efficient transportation operations across transit corridors and border crossings. 

The successful candidate will play a key role in maintaining real-time visibility of fleet activities, supporting customs clearance processes, monitoring compliance with transport regulations, and ensuring accurate operational documentation. The position requires strong communication, problem-solving abilities, and the capacity to perform effectively in a fast-paced logistics environment.

Responsibilities

• Monitor live GPS positions of vehicles and transport assets across transit corridors
• Ensure compliance with approved routes, convoy regulations, and night-driving restrictions
• Coordinate with assigned clearing agents (wakala) and port representatives
• Track dispatch schedules and facilitate customs clearance at border control points
• Maintain regular communication with drivers throughout their journeys
• Record trip progress and update fuel and mileage cash dispatch records
• Identify and promptly report mechanical breakdowns and transit delays
• Record and update vehicle turnaround times
• Maintain load manifests and daily border-crossing status records within the central tracking system
• Coordinate with the Documentation Officer and Office Secretary on operational documentation
• Verify that trip envelopes, clearance certificates, and supporting documents correspond with active truck movements
• Support efficient fleet monitoring and day-to-day transport operations
• Perform other operational duties assigned by management

Qualifications Required

• Diploma or Bachelor’s Degree in Logistics and Transport Management, Supply Chain Management, Procurement, or a related business field
• Previous experience in fleet management, transit tracking, clearing and forwarding, or heavy haulage transport operations
• Proficiency in GPS tracking software
• Familiarity with transport management platforms
• Strong computer skills, particularly in Microsoft Excel and Microsoft Word
• Strong problem-solving and analytical skills
• Excellent communication and telephone etiquette
• High stress tolerance and the ability to work under pressure
• Ability to work effectively in a fast-paced and dynamic environment
• Strong attention to detail and organizational skills
• Ability to work collaboratively with drivers, clearing agents, and internal teams

General Conditions

Full-time position based in Dar es Salaam, Tanzania

Competitive salary offered based on qualifications and experience

Successful candidate will work from the head office while supporting transport operations across multiple transit routes

Applicants should demonstrate the ability to coordinate multiple operational activities simultaneously

• Monitor live GPS positions of vehicles and transport assets across transit corridors
• Ensure compliance with approved routes, convoy regulations, and night-driving restrictions
• Coordinate with assigned clearing agents (wakala) and port representatives
• Track dispatch schedules and facilitate customs clearance at border control points
• Maintain regular communication with drivers throughout their journeys
• Record trip progress and update fuel and mileage cash dispatch records
• Identify and promptly report mechanical breakdowns and transit delays
• Record and update vehicle turnaround times
• Maintain load manifests and daily border-crossing status records within the central tracking system
• Coordinate with the Documentation Officer and Office Secretary on operational documentation
• Verify that trip envelopes, clearance certificates, and supporting documents correspond with active truck movements
• Support efficient fleet monitoring and day-to-day transport operations
• Perform other operational duties assigned by management

• Proficiency in GPS tracking software
• Familiarity with transport management platforms
• Strong computer skills, particularly in Microsoft Excel and Microsoft Word
• Strong problem-solving and analytical skills
• Excellent communication and telephone etiquette
• High stress tolerance and the ability to work under pressure
• Ability to work effectively in a fast-paced and dynamic environment
• Strong attention to detail and organizational skills
• Ability to work collaboratively with drivers, clearing agents, and internal teams

• Diploma or Bachelor’s Degree in Logistics and Transport Management, Supply Chain Management, Procurement, or a related business field
• Previous experience in fleet management, transit tracking, clearing and forwarding, or heavy haulage transport operations