Officer – IT
2026-02-03T14:54:12+00:00
The School of St Jude
https://cdn.greattanzaniajobs.com/jsjobsdata/data/employer/comp_3336/logo/The%20School%20of%20St%20Jude.jpg
https://www.schoolofstjude.org/
FULL_TIME
Dar es Salaam
Dar es Salaam
00000
Tanzania
Professional Services
Computer & IT, Education, Social Services & Nonprofit, Admin & Office, Customer Service
2026-02-08T17:00:00+00:00
8
About us
The School of St Jude is a pioneering leader in charitable education within Africa. Every year we give 1,800 students with free, quality education, 100’s of graduates with access to higher education and provide more than 20,000 government school students with quality teachers. St Jude’s is funded by generous supporters from around the world who make our mission of giving bright, poor Tanzanian students a free, quality education possible.
Who you are
- A detailed-oriented individual with a strong problem-solving mindset
- Excellent communication skills, both verbal and written
- Ability to work under pressure and handle multiple tasks efficiently
- Enthusiastic about staying updated with the latest technology trends and advancements in the IT field
- Ability to learn new technologies and concepts quickly
- Strong customer service, interpersonal, and communication skills
- You go to sleep at night dreaming about optimizing systems and enhancing cybersecurity measures
What you’ll do
- Serving as the second point of contact for IT support within the organization
- Perform regular maintenance and troubleshooting of hardware, software and network systems
- Provide technical support to end-users and resolve IT- related issues promptly
- Collaborate with the internal teams to implement IT projects and upgrades
- Monitor and maintain IT security systems and measures
- Assist in planning and implementing IT infrastructure improvements to enhance efficiency and productivity
- Foster positive working relationships with the team members and stakeholders.
- Meet Key Performance Indicators (KPIs) such as project deadlines and quality standards
- Plan and implement strategies to achieve project objectives efficiently
- Ensure effective communication and collaboration throughout the implemented project lifecycle
What we’re looking for
- Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related field
- Minimum of 2 – 3 years’ experience in IT support or a similar role
- Proficiency in MS Operating Systems, Linux, Networking Protocols and Troubleshooting, Report Writing, Hardware Troubleshooting, and IT security principles and frameworks
- Strong analytical and problem-solving skills
- Proactive and outside-the-box thinker
- Demonstrates ability to work independently and as part of a team, with a strong commitment to professionalism and confidentiality
- Has a strong passion for technology.
- Has a strong Networking; Computer Software and Hardware Troubleshooting Skills.
Why us
The opportunity to use your talents and expertise to fight poverty through education and make a positive impact in Tanzania
Join a flexible and supportive community of international and local employees
Ample opportunities for career progression and development
Mid-morning tea and lunch (during working days)
- Serving as the second point of contact for IT support within the organization
- Perform regular maintenance and troubleshooting of hardware, software and network systems
- Provide technical support to end-users and resolve IT- related issues promptly
- Collaborate with the internal teams to implement IT projects and upgrades
- Monitor and maintain IT security systems and measures
- Assist in planning and implementing IT infrastructure improvements to enhance efficiency and productivity
- Foster positive working relationships with the team members and stakeholders.
- Meet Key Performance Indicators (KPIs) such as project deadlines and quality standards
- Plan and implement strategies to achieve project objectives efficiently
- Ensure effective communication and collaboration throughout the implemented project lifecycle
- Strong problem-solving mindset
- Excellent communication skills, both verbal and written
- Ability to work under pressure and handle multiple tasks efficiently
- Enthusiastic about staying updated with the latest technology trends and advancements in the IT field
- Ability to learn new technologies and concepts quickly
- Strong customer service, interpersonal, and communication skills
- Proficiency in MS Operating Systems, Linux, Networking Protocols and Troubleshooting, Report Writing, Hardware Troubleshooting, and IT security principles and frameworks
- Strong analytical and problem-solving skills
- Proactive and outside-the-box thinker
- Demonstrates ability to work independently and as part of a team, with a strong commitment to professionalism and confidentiality
- Strong passion for technology.
- Strong Networking; Computer Software and Hardware Troubleshooting Skills.
- Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related field
- Minimum of 2 – 3 years’ experience in IT support or a similar role
JOB-69820c146eb2b
Vacancy title:
Officer – IT
[Type: FULL_TIME, Industry: Professional Services, Category: Computer & IT, Education, Social Services & Nonprofit, Admin & Office, Customer Service]
Jobs at:
The School of St Jude
Deadline of this Job:
Sunday, February 8 2026
Duty Station:
Dar es Salaam | Dar es Salaam
Summary
Date Posted: Tuesday, February 3 2026, Base Salary: Not Disclosed
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JOB DETAILS:
About us
The School of St Jude is a pioneering leader in charitable education within Africa. Every year we give 1,800 students with free, quality education, 100’s of graduates with access to higher education and provide more than 20,000 government school students with quality teachers. St Jude’s is funded by generous supporters from around the world who make our mission of giving bright, poor Tanzanian students a free, quality education possible.
Who you are
- A detailed-oriented individual with a strong problem-solving mindset
- Excellent communication skills, both verbal and written
- Ability to work under pressure and handle multiple tasks efficiently
- Enthusiastic about staying updated with the latest technology trends and advancements in the IT field
- Ability to learn new technologies and concepts quickly
- Strong customer service, interpersonal, and communication skills
- You go to sleep at night dreaming about optimizing systems and enhancing cybersecurity measures
What you’ll do
- Serving as the second point of contact for IT support within the organization
- Perform regular maintenance and troubleshooting of hardware, software and network systems
- Provide technical support to end-users and resolve IT- related issues promptly
- Collaborate with the internal teams to implement IT projects and upgrades
- Monitor and maintain IT security systems and measures
- Assist in planning and implementing IT infrastructure improvements to enhance efficiency and productivity
- Foster positive working relationships with the team members and stakeholders.
- Meet Key Performance Indicators (KPIs) such as project deadlines and quality standards
- Plan and implement strategies to achieve project objectives efficiently
- Ensure effective communication and collaboration throughout the implemented project lifecycle
What we’re looking for
- Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related field
- Minimum of 2 – 3 years’ experience in IT support or a similar role
- Proficiency in MS Operating Systems, Linux, Networking Protocols and Troubleshooting, Report Writing, Hardware Troubleshooting, and IT security principles and frameworks
- Strong analytical and problem-solving skills
- Proactive and outside-the-box thinker
- Demonstrates ability to work independently and as part of a team, with a strong commitment to professionalism and confidentiality
- Has a strong passion for technology.
- Has a strong Networking; Computer Software and Hardware Troubleshooting Skills.
Why us
The opportunity to use your talents and expertise to fight poverty through education and make a positive impact in Tanzania
Join a flexible and supportive community of international and local employees
Ample opportunities for career progression and development
Mid-morning tea and lunch (during working days)
Work Hours: 8
Experience in Months: 24
Level of Education: bachelor degree
Job application procedure
Interested in applying for this job? Click here to submit your application now.
Send your cover letter and an up-to-date Curriculum Vitae (subject line MUST include the reference number: TSOSJ/HR/IT/01/02/26)
Applications close on 8th February 2026, only shortlisted candidates will be contacted
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