Officer – Supporter Relations
2025-10-14T04:51:31+00:00
The School of St Jude
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https://www.schoolofstjude.org/
FULL_TIME
The School of St Jude, Sisia Campus, Moshono, Arusha, Tanzania
Dar es Salaam
00000
Tanzania
Professional Services
Customer Service
2025-10-20T17:00:00+00:00
Tanzania
8
About us
The School of St Jude is a pioneering leader in charitable education within Africa. Every year we give 1,800 students with free, quality education, 100’s of graduates with access to higher education, and provide more than 20,000 government school students with quality teachers. St Jude’s is funded by generous supporters from around the world who make our mission of giving bright, poor Tanzanian students a free, quality education possible.
Who are you
You’re a natural relationship-builder who communicates clearly, kindly and professionally.
You love organising plans, meeting deadlines and making sure the little things don’t slip through the cracks.
You enjoy writing, creating thoughtful communications and connecting with people across cultures.
You’re curious, confident making videos, using digital tools and always looking for ways to improve how things are done.
You go to sleep at night dreaming about finding new ways to make supporters feel appreciated.
What you’ll do
Support the delivery of personalized, quality donor stewardship; from heartfelt thank-you emails to thoughtful gifts and special communications.
Collaborate with teams across St Jude’s to coordinate supporter updates, produce communications collateral and track supporter engagement.
Maintain accurate, up-to-date records in the supporter database and trackers to ensure donors receive timely and relevant information.
Assist with planning and preparation for supporter tours and Zoom events, including background research and materials.
Monitor communications against KPIs, support reporting and share feedback to help improve how we engage our global supporters.
What we’re looking for
A diploma or degree in communications, marketing, development, or a related field.
Excellent English writing skills that are clear, engaging and professional, with great attention to tone and detail.
Experience working in donor relations, customer service, fundraising or project coordination.
Strong organisational skills and the ability to manage multiple tasks and timelines.
Confident using Microsoft Office (especially Word, Outlook, Teams and Excel), with bonus points for experience in supporter databases or email design platforms.
- Support the delivery of personalized, quality donor stewardship; from heartfelt thank-you emails to thoughtful gifts and special communications.
- Collaborate with teams across St Jude’s to coordinate supporter updates, produce communications collateral and track supporter engagement.
- Maintain accurate, up-to-date records in the supporter database and trackers to ensure donors receive timely and relevant information.
- Assist with planning and preparation for supporter tours and Zoom events, including background research and materials.
- Monitor communications against KPIs, support reporting and share feedback to help improve how we engage our global supporters.
- Natural relationship-building
- Clear and professional communication
- Organizational skills
- Writing and creating communications
- Video making and digital tools
- Diploma or degree in communications, marketing, development, or related field
- Excellent English writing skills
- Experience in donor relations, customer service, fundraising, or project coordination
- Strong organizational skills
- Proficiency in Microsoft Office
JOB-68edd6d3072b1
Vacancy title:
Officer – Supporter Relations
[Type: FULL_TIME, Industry: Professional Services, Category: Customer Service]
Jobs at:
The School of St Jude
Deadline of this Job:
Monday, October 20 2025
Duty Station:
The School of St Jude, Sisia Campus, Moshono, Arusha, Tanzania | Dar es Salaam | Tanzania
Summary
Date Posted: Tuesday, October 14 2025, Base Salary: Not Disclosed
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JOB DETAILS:
About us
The School of St Jude is a pioneering leader in charitable education within Africa. Every year we give 1,800 students with free, quality education, 100’s of graduates with access to higher education, and provide more than 20,000 government school students with quality teachers. St Jude’s is funded by generous supporters from around the world who make our mission of giving bright, poor Tanzanian students a free, quality education possible.
Who are you
You’re a natural relationship-builder who communicates clearly, kindly and professionally.
You love organising plans, meeting deadlines and making sure the little things don’t slip through the cracks.
You enjoy writing, creating thoughtful communications and connecting with people across cultures.
You’re curious, confident making videos, using digital tools and always looking for ways to improve how things are done.
You go to sleep at night dreaming about finding new ways to make supporters feel appreciated.
What you’ll do
Support the delivery of personalized, quality donor stewardship; from heartfelt thank-you emails to thoughtful gifts and special communications.
Collaborate with teams across St Jude’s to coordinate supporter updates, produce communications collateral and track supporter engagement.
Maintain accurate, up-to-date records in the supporter database and trackers to ensure donors receive timely and relevant information.
Assist with planning and preparation for supporter tours and Zoom events, including background research and materials.
Monitor communications against KPIs, support reporting and share feedback to help improve how we engage our global supporters.
What we’re looking for
A diploma or degree in communications, marketing, development, or a related field.
Excellent English writing skills that are clear, engaging and professional, with great attention to tone and detail.
Experience working in donor relations, customer service, fundraising or project coordination.
Strong organisational skills and the ability to manage multiple tasks and timelines.
Confident using Microsoft Office (especially Word, Outlook, Teams and Excel), with bonus points for experience in supporter databases or email design platforms.
Work Hours: 8
Experience in Months: 12
Level of Education: bachelor degree
Job application procedure
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