Heidrick & Struggles has been retained by a major Regional Financial Services Group, whose shares are listed on the Nairobi as well as other regional Securities Exchanges, to assist in the appointment of a:

MANAGING DIRECTOR TANZANIA

The Managing Director will work with the Board and Group to define and execute a bold, sustainable strategy that accelerates profitable growth, digital and operating-model transformation, customer experience, innovation, organisational capability and market relevance, while maintaining strong governance, prudent risk management and full regulatory compliance.

Key responsibilities

• Set and communicate a compelling strategic vision for the Bank, translating Group ambition and Board direction into measurable priorities and execution plans.
• Lead enterprise-wide transformation across business models, digital channels, data, technology, processes and ways of working.
• Deliver sustainable, profitable growth by strengthening core businesses, expanding priority customer segments, improving productivity and allocating capital effectively.
• Embed a customer-led culture and provide trusted, inclusive and consistently exceptional experiences across physical and digital channels.
• Build an innovation portfolio that responds to evolving Tanzanian market needs through new products, ecosystems, partnerships and platform-enabled propositions.
• Develop a high-performing, diverse and accountable leadership team, strengthening succession, critical capabilities and organisational culture.
• Maintain a resilient control environment by integrating risk, compliance, cyber security, business continuity and conduct into strategy and delivery.
• Build trusted relationships with the Bank, the Board, the Group, government, investors, customers, employees and strategic partners.
• Champion ethical leadership, sound corporate governance and responsible banking, while anticipating economic, regulatory, competitive and technology shifts.

Qualifying requirements

• Bachelor’s degree in a business-related field. ACIB or CPA professional qualifications and a Master’s degree in Business Administration or a related field are added advantages.
• Minimum of 15 years’ experience in banking or financial services, including substantial executive leadership responsibility.
• Proven record of delivering enterprise transformation, profitable growth and organisational change in a regulated environment.
• Deep understanding of banking, financial services, regulation and the Tanzanian and East African operating environment.
• Strong digital, data and technology fluency, commercial acumen, financial stewardship and cross-cultural people leadership.
• Board-level presence and outstanding stakeholder leadership, communication, influence and negotiation skills, grounded in integrity and sound judgement.

• Set and communicate a compelling strategic vision for the Bank, translating Group ambition and Board direction into measurable priorities and execution plans.
• Lead enterprise-wide transformation across business models, digital channels, data, technology, processes and ways of working.
• Deliver sustainable, profitable growth by strengthening core businesses, expanding priority customer segments, improving productivity and allocating capital effectively.
• Embed a customer-led culture and provide trusted, inclusive and consistently exceptional experiences across physical and digital channels.
• Build an innovation portfolio that responds to evolving Tanzanian market needs through new products, ecosystems, partnerships and platform-enabled propositions.
• Develop a high-performing, diverse and accountable leadership team, strengthening succession, critical capabilities and organisational culture.
• Maintain a resilient control environment by integrating risk, compliance, cyber security, business continuity and conduct into strategy and delivery.
• Build trusted relationships with the Bank, the Board, the Group, government, investors, customers, employees and strategic partners.
• Champion ethical leadership, sound corporate governance and responsible banking, while anticipating economic, regulatory, competitive and technology shifts.

• digital, data and technology fluency
• commercial acumen
• financial stewardship
• cross-cultural people leadership
• Board-level presence
• stakeholder leadership
• communication
• influence
• negotiation skills
• integrity
• sound judgement

• Bachelor’s degree in a business-related field.
• ACIB or CPA professional qualifications
• Master’s degree in Business Administration or a related field
• Minimum of 15 years’ experience in banking or financial services, including substantial executive leadership responsibility.
• Proven record of delivering enterprise transformation, profitable growth and organisational change in a regulated environment.
• Deep understanding of banking, financial services, regulation and the Tanzanian and East African operating environment.