Responsibilities or duties

• Formalize and drive the engagement of new strategic partners on digital propositions.
• Formulate partnership engagement strategies, policies, frameworks, and tools and ensure compliance & execution in line with business growth needs and expectations.
• Responsible for nurturing existing partner relationships to ensure they remain strong and productive while serving as the primary point of contact, handling day-to-day interactions, resolving issues, and identifying new opportunities for collaboration within the partnership.
• Engage with startups and fintech to ensure that the bank’s digital solutions are the choice partner for wallet as a service, payments, savings, loans and money transfer services.
• Drive interoperability discussions and integrations to ensure users have a seamless interaction with various platforms through well designed and thought-out customer journeys and use cases.
• Manage the process of contracting, onboarding, integration, deployment and roll out of agreed services for the signed-up partners both internally and externally.
• Prepare and present reports to senior management on partnership performance, opportunities, and strategic recommendations
• Proactively push design thinking and work closely with new partners, fintech partners, product and engineering teams, both internally and externally to build the best customer experience for KCB digital & partnership innovation products.
• Coach, develop and manage the team under supervision for maximum delivery of intended objectives.

Qualifications or requirements

Academic & Professional

• Particulars Detail Specific Field or Qualification Need Type [1]
• Education Bachelor’s Degree Business Studies, design, or related field RQ
• Master’s degree MBA Strategic Management AA

Experience needed

Total Minimum Cumulative No of Years Experience Required 4

• Formalize and drive the engagement of new strategic partners on digital propositions.
• Formulate partnership engagement strategies, policies, frameworks, and tools and ensure compliance & execution in line with business growth needs and expectations.
• Nurture existing partner relationships to ensure they remain strong and productive while serving as the primary point of contact, handling day-to-day interactions, resolving issues, and identifying new opportunities for collaboration within the partnership.
• Engage with startups and fintech to ensure that the bank’s digital solutions are the choice partner for wallet as a service, payments, savings, loans and money transfer services.
• Drive interoperability discussions and integrations to ensure users have a seamless interaction with various platforms through well designed and thought-out customer journeys and use cases.
• Manage the process of contracting, onboarding, integration, deployment and roll out of agreed services for the signed-up partners both internally and externally.
• Prepare and present reports to senior management on partnership performance, opportunities, and strategic recommendations.
• Proactively push design thinking and work closely with new partners, fintech partners, product and engineering teams, both internally and externally to build the best customer experience for KCB digital & partnership innovation products.
• Coach, develop and manage the team under supervision for maximum delivery of intended objectives.

• Partnership management
• Digital propositions
• Strategy formulation
• Relationship management
• Fintech engagement
• Interoperability and integration
• Contracting and onboarding
• Reporting and presentation
• Design thinking
• Team management and coaching

• Bachelor’s Degree in Business Studies, Design, or related field
• Master’s degree in MBA Strategic Management