Organization: Yas

QUALIFICATIONS AND EXPERIENCE

Bachelor's Degree in:

• Marketing
• Business Administration
• Economics
• Commerce
• Customer Experience
• Or a related field

Minimum 3 years of experience in:

• Loyalty programs
• Customer retention
• CRM
• Partnerships
• Marketing
• Customer value management

CORE RESPONSIBILITIES

• Develop and execute customer loyalty strategies aligned with business objectives.
• Manage day-to-day operations of loyalty and rewards programs.
• Design customer engagement campaigns to improve: Acquisition, Retention, Usage
• Monitor program performance and recommend enhancements to increase effectiveness.
• Ensure seamless customer experience across all loyalty touchpoints.
• Develop attractive reward structures and redemption mechanisms.
• Analyze: Customer behavior, Engagement, Redemption patterns, Program effectiveness
• Plan and execute loyalty and partner-driven marketing campaigns.
• Monitor campaign performance and recommend optimization strategies.
• Manage campaign budgets effectively.

COMPETENCIES

• Loyalty & Rewards Management
• Campaign Management
• Customer Analytics & Segmentation
• Digital Marketing Platforms

• Develop and execute customer loyalty strategies aligned with business objectives.
• Manage day-to-day operations of loyalty and rewards programs.
• Design customer engagement campaigns to improve: Acquisition, Retention, Usage
• Monitor program performance and recommend enhancements to increase effectiveness.
• Ensure seamless customer experience across all loyalty touchpoints.
• Develop attractive reward structures and redemption mechanisms.
• Analyze: Customer behavior, Engagement, Redemption patterns, Program effectiveness
• Plan and execute loyalty and partner-driven marketing campaigns.
• Monitor campaign performance and recommend optimization strategies.
• Manage campaign budgets effectively.

• Loyalty & Rewards Management
• Campaign Management
• Customer Analytics & Segmentation
• Digital Marketing Platforms
• Loyalty programs
• Customer retention
• CRM
• Partnerships
• Marketing
• Customer value management

• Bachelor's Degree in Marketing, Business Administration, Economics, Commerce, Customer Experience or a related field
• Minimum 3 years of experience in Loyalty programs, Customer retention, CRM, Partnerships, Marketing, Customer value management