Background

Twiga Cement is a major cement manufacturing company based in Dar es Salaam, Tanzania and operating under the Heidelberg Materials Group. The company is involved in large-scale cement production and distribution, supplying construction materials while maintaining strict standards in safety, efficiency, and customer service across its logistics and supply chain operations.

The Logistics Coordinator role is responsible for ensuring smooth, timely, and cost-efficient distribution of cement products from the plant to customers. It involves coordinating transport operations, managing delivery schedules, ensuring regulatory compliance, and working closely with production, finance, customers, and transport providers to maintain an efficient logistics system.

Responsibilities

• Promote safety awareness among drivers and logistics staff
• Champion sustainability initiatives such as fuel efficiency and emissions reduction
• Ensure proper use of online truck inspection and tracking systems
• Conduct training and safety discussions with transport teams
• Ensure compliance with safety standards and operational discipline
• Coordinate daily cement deliveries based on confirmed orders
• Work with packing plant teams to schedule truck loading
• Monitor truck turnaround time and improve operational efficiency
• Optimize backhaul utilization to reduce transport costs
• Receive and validate customer orders and payment confirmations
• Coordinate with finance to ensure payment clearance before release of deliveries
• Manage truck flow within plant and yard areas to prevent congestion
• Enforce safety and access control procedures within logistics areas
• Provide real-time delivery updates to customers
• Handle customer inquiries related to dispatch and documentation
• Promote digital tools for improved customer service and logistics tracking
• Ensure accurate handling of export and cross-border documentation
• Process logistics permits and regulatory paperwork
• Maintain accurate digital records including delivery notes and transport logs
• Ensure compliance with transport and export regulations
• Coordinate inbound and outbound port activities with relevant authorities
• Liaise with port authorities, customs, and shipping agents to minimize delays
• Support procurement in managing transport contracts and supplier performance
• Monitor transporter KPIs and conduct performance evaluations
• Reconcile transporter invoices and resolve payment discrepancies
• Follow up on payments and promote self-billing systems
• Coordinate raw material deliveries and ensure timely unloading
• Maintain optimal stock levels in coordination with procurement and production
• Monitor goods in transit to ensure timely delivery
• Improve backhaul efficiency and overall logistics cost control
• Ensure smooth loading and unloading operations across the supply chain

Qualifications required

• Diploma or Degree in Logistics, Transport Management, Business Administration, or related field
• Minimum 3+ years of experience in logistics coordination
• Experience in cement, construction materials, or bulk cargo logistics (preferred)
• Proficiency in MS Office and logistics systems (TMS, ERP, tracking tools)
• Knowledge of Tanzanian transport regulations and export procedures
• Strong coordination, multitasking, and organizational skills
• Excellent communication and customer service abilities
• Strong analytical and problem-solving skills
• Familiarity with port operations and export documentation
• Understanding of transport contracts and compliance requirements
• Strong attention to detail
• Safety-conscious and proactive mindset
• Knowledge of logistics KPIs and performance tracking systems

• Promote safety awareness among drivers and logistics staff
• Champion sustainability initiatives such as fuel efficiency and emissions reduction
• Ensure proper use of online truck inspection and tracking systems
• Conduct training and safety discussions with transport teams
• Ensure compliance with safety standards and operational discipline
• Coordinate daily cement deliveries based on confirmed orders
• Work with packing plant teams to schedule truck loading
• Monitor truck turnaround time and improve operational efficiency
• Optimize backhaul utilization to reduce transport costs
• Receive and validate customer orders and payment confirmations
• Coordinate with finance to ensure payment clearance before release of deliveries
• Manage truck flow within plant and yard areas to prevent congestion
• Enforce safety and access control procedures within logistics areas
• Provide real-time delivery updates to customers
• Handle customer inquiries related to dispatch and documentation
• Promote digital tools for improved customer service and logistics tracking
• Ensure accurate handling of export and cross-border documentation
• Process logistics permits and regulatory paperwork
• Maintain accurate digital records including delivery notes and transport logs
• Ensure compliance with transport and export regulations
• Coordinate inbound and outbound port activities with relevant authorities
• Liaise with port authorities, customs, and shipping agents to minimize delays
• Support procurement in managing transport contracts and supplier performance
• Monitor transporter KPIs and conduct performance evaluations
• Reconcile transporter invoices and resolve payment discrepancies
• Follow up on payments and promote self-billing systems
• Coordinate raw material deliveries and ensure timely unloading
• Maintain optimal stock levels in coordination with procurement and production
• Monitor goods in transit to ensure timely delivery
• Improve backhaul efficiency and overall logistics cost control
• Ensure smooth loading and unloading operations across the supply chain

• Proficiency in MS Office and logistics systems (TMS, ERP, tracking tools)
• Knowledge of Tanzanian transport regulations and export procedures
• Strong coordination, multitasking, and organizational skills
• Excellent communication and customer service abilities
• Strong analytical and problem-solving skills
• Familiarity with port operations and export documentation
• Understanding of transport contracts and compliance requirements
• Strong attention to detail
• Safety-conscious and proactive mindset
• Knowledge of logistics KPIs and performance tracking systems

• Diploma or Degree in Logistics, Transport Management, Business Administration, or related field
• Minimum 3+ years of experience in logistics coordination
• Experience in cement, construction materials, or bulk cargo logistics (preferred)