Areas of Responsibility

As assigned by supervisor

Reports To

Logistics Manager

Specific Knowledge

3+ years’ experience in logistics coordination, preferably in cement or bulk cargo.

Main Duties

Safety & Sustainability Champion

• Promote safety awareness among drivers and logistics staff.
• Champion sustainability initiatives in transport operations (e.g., fuel efficiency, emissions tracking & clean energy).
• Promote the use of Online Trucks inspection and close the gaps identified.
• Conduct regular training, discussion with drivers and transporters on matters related to safety.

Delivery & Dispatch Coordination

• Coordinate daily cement deliveries to customers based on confirmed orders and transport availability.
• Liaise with the packing plant to schedule and monitor truck loading.
• Optimize truck turnaround time and manage back freight utilization wherever possible.
• Alignment with Security, Weighbridge and Mining for quickly offloading of material trucks.

Order & Payment Processing

• Receive and validate customer orders and payment confirmations.
• Follow up on payment bookings with finance and ensure timely release of deliveries.

Traffic & Yard Management

• Manage truck movement and traffic flow inside and outside the plant to avoid congestion.
• Ensure compliance with safety protocols and yard access procedures.
• Ensure conducive operations environment for drivers.

Customer Communication

• Provide regular real-time delivery updates to customers.
• Handle customer inquiries related to dispatch, documentation, and delivery timelines.
• Promote the best use of available digital platform to service the customer better while exploring possibilities for improvements.

Documentation & Compliance

• Handle export documentation for cross-border shipments.
• Process logistics permits and ensure regulatory compliance.
• Maintain accurate e-filing of delivery notes, transport records & exports documents.

Port Operations

• Coordinate port activities for incoming and outgoing cargos.
• Liaise with port authorities, customs, and shipping agents for smooth cargo handling avoid demurrage cost.

Contract & Procurement Coordination

• Support procurement in managing transport contracts and service provider performance.
• Track contract KPIs and escalate non-compliance issues.

Supplier Invoice Management

• Daily reconciliation of transporters invoices in line with agreed transport freight cost.
• Follow up outstanding payments, queries and give transporters feedback.
• Promote the use of self-Billing Invoices.
• Enforces all Safety, health and environment rules and regulations according to country / company protocol including OSHA Compliance.
• Ensure compliance with the HC Group Code of Business Conduct, as well as other policies and guidelines.
• Perform any other duties that may be assigned by supervisor.

Minimum Requirements (Qualifications)

• Diploma or Degree in Logistics, Transport, Business Administration or related field.
• Proficiency in MS Office and logistics systems (SAP, TMS, etc.).
• Knowledge of Tanzanian transport regulations and export procedures.
• Strong coordination and multitasking skills.
• Excellent communication and customer service.
• Knowledge of logistics software and ERP systems.
• Familiarity with port operations and export documentation.
• Attention to detail and problem-solving ability.
• Understanding of transport contracts and compliance.
• Safety-conscious and proactive mindset.

• Promote safety awareness among drivers and logistics staff.
• Champion sustainability initiatives in transport operations (e.g., fuel efficiency, emissions tracking & clean energy).
• Promote the use of Online Trucks inspection and close the gaps identified.
• Conduct regular training, discussion with drivers and transporters on matters related to safety.
• Coordinate daily cement deliveries to customers based on confirmed orders and transport availability.
• Liaise with the packing plant to schedule and monitor truck loading.
• Optimize truck turnaround time and manage back freight utilization wherever possible.
• Alignment with Security, Weighbridge and Mining for quickly offloading of material trucks.
• Receive and validate customer orders and payment confirmations.
• Follow up on payment bookings with finance and ensure timely release of deliveries.
• Manage truck movement and traffic flow inside and outside the plant to avoid congestion.
• Ensure compliance with safety protocols and yard access procedures.
• Ensure conducive operations environment for drivers.
• Provide regular real-time delivery updates to customers.
• Handle customer inquiries related to dispatch, documentation, and delivery timelines.
• Promote the best use of available digital platform to service the customer better while exploring possibilities for improvements.
• Handle export documentation for cross-border shipments.
• Process logistics permits and ensure regulatory compliance.
• Maintain accurate e-filing of delivery notes, transport records & exports documents.
• Coordinate port activities for incoming and outgoing cargos.
• Liaise with port authorities, customs, and shipping agents for smooth cargo handling avoid demurrage cost.
• Support procurement in managing transport contracts and service provider performance.
• Track contract KPIs and escalate non-compliance issues.
• Daily reconciliation of transporters invoices in line with agreed transport freight cost.
• Follow up outstanding payments, queries and give transporters feedback.
• Promote the use of self-Billing Invoices.
• Enforces all Safety, health and environment rules and regulations according to country / company protocol including OSHA Compliance.
• Ensure compliance with the HC Group Code of Business Conduct, as well as other policies and guidelines.
• Perform any other duties that may be assigned by supervisor.

• Proficiency in MS Office and logistics systems (SAP, TMS, etc.).
• Strong coordination and multitasking skills.
• Excellent communication and customer service.
• Knowledge of logistics software and ERP systems.
• Attention to detail and problem-solving ability.
• Safety-conscious and proactive mindset.

• Diploma or Degree in Logistics, Transport, Business Administration or related field.
• Knowledge of Tanzanian transport regulations and export procedures.
• Familiarity with port operations and export documentation.
• Understanding of transport contracts and compliance.