Vacancy title:
Loan Recovery Officer

[Type: FULL_TIME, Industry: Financial Services, Category: Accounting & Finance, Business Operations, Customer Service]

Jobs at:
Serene Microfinance LTD

Deadline of this Job:
Sunday, August 9 2026

Duty Station:
Dar es Salaam | Dar es Salaam

Summary
Date Posted: Wednesday, August 5 2026, Base Salary: Not Disclosed

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JOB DETAILS:

Serene Microfinance Limited has been a growing and expanding company since its establishment in providing financial solutions to many individuals and corporates. Serene Microfinance Ltd exceptionally stands as good example due to the unique contribution in reaching many categories of customers in Tanzania with micro-loans.

In an effort to stream line operations, Serene Microfinance LTD seeks to recruit qualified Loan Recovery Officer to be involved in debt/Loan recovering. 

Loan Recovery Officer Duties and Responsibilities

• Keep tracking  of outstanding loans and Defaulters
• Plan course of action to recover Non Performing Loans
• Perform loan recovery as per target given
• Locate and contact debtors 
• Update account status and database regularly
• Comply with requirements when legal action is unavoidable
• Handle customers’ questions or complaints
• Negotiate payoff deadlines and payment plans as directed by your supervisor
• Build trust with debtors 

Required Skills & Qualifications. 

• Two years of experience as Loan  recovery officer in a microfinance /bank
• Knowledge of relevant legal requirements
• Good negotiation and persuasion skills
• Experience in working with targets and tight deadlines
• Team player
• Good time-management skills
• Great interpersonal and communication Skills and  financial skills
• Excellent Communication (both written and spoken) in English & Swahili

Education Requirements

• Holder of University Degree or equivalent qualification in business administration, Finance or other related field
• At least 2 year experience in a similar position.

Work Hours: 8

Experience in Months: 24

Level of Education: bachelor degree

Job application procedure
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Application Requirements & Deadline

Kindly submit your application in ONE PDF including a detail CV and Copies of Academic Certificates to the address below not letter 9th August, 2026.

NOTE: All applications should be sent to:

The Human Resource and Administration Manager,

Serene Microfinance Ltd, P.O. Box 33813,

Mikocheni B,

Dar es Salaam.

Note: only shortlisted candidates would be contacted

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