Definite Solutions, on behalf of its client—a microfinance company in Dar es Salaam—is seeking a dynamic and results-driven individual to join the client’s team. The successful candidate should be skilled in driving sales growth and maintaining strong customer relationships.

Key Responsibilities

• Develop and implement strategies to grow the loan portfolio in line with company targets.
• Achieve monthly and quarterly growth targets for the customer base and loan disbursements.
• Conduct initial client assessments and pre-screening to ensure eligibility and alignment with lending criteria.
• Represent the company in product awareness sessions to enhance visibility.
• Maintain strong relationships with existing clients and ensure timely follow-up on loan repayments, renewals where applicable, and customer feedback.
• Process loan applications and documentation in line with the company’s credit policies.
• Maintain records of client details and financial transactions, and conduct periodic reconciliations to support accurate information, reporting, and an effective filing system.
• Prepare accurate and timely daily, weekly, monthly, quarterly, and annual reports.
• Build and maintain a high-quality loan portfolio with minimal default rates.

Qualifications and Experience

• Degree in Business Administration, Finance, Microfinance, or any other related field.
• Two to three years’ recent experience in a sales role.
• Proven track record in customer acquisition, loan portfolio growth, and achieving targets.

Skills and Competencies

• Excellent communication, negotiation, and interpersonal skills.
• Sensitivity to operational risks.
• Self-motivated and decisive, with a high standard of integrity.
• Proficiency with the Microsoft Office suite, especially Excel and Word.
• High level of professionalism and a customer-focused approach.
• Ability to work independently with minimum supervision.

Added Advantage

• Familiarity with microfinance operations and credit analysis.

• Develop and implement strategies to grow the loan portfolio in line with company targets.
• Achieve monthly and quarterly growth targets for the customer base and loan disbursements.
• Conduct initial client assessments and pre-screening to ensure eligibility and alignment with lending criteria.
• Represent the company in product awareness sessions to enhance visibility.
• Maintain strong relationships with existing clients and ensure timely follow-up on loan repayments, renewals where applicable, and customer feedback.
• Process loan applications and documentation in line with the company’s credit policies.
• Maintain records of client details and financial transactions, and conduct periodic reconciliations to support accurate information, reporting, and an effective filing system.
• Prepare accurate and timely daily, weekly, monthly, quarterly, and annual reports.
• Build and maintain a high-quality loan portfolio with minimal default rates.

• Excellent communication, negotiation, and interpersonal skills.
• Sensitivity to operational risks.
• Self-motivated and decisive, with a high standard of integrity.
• Proficiency with the Microsoft Office suite, especially Excel and Word.
• High level of professionalism and a customer-focused approach.
• Ability to work independently with minimum supervision.

• Degree in Business Administration, Finance, Microfinance, or any other related field.
• Two to three years’ recent experience in a sales role.
• Proven track record in customer acquisition, loan portfolio growth, and achieving targets.
• Familiarity with microfinance operations and credit analysis.