Why Airtel Africa?

At Airtel Africa, we act with passion, energy, and a can-do attitude. Innovation with an entrepreneurial spirit drive us. If you like “ordinary”, then we are not for you.

We champion diversity. We anticipate, adapt, and deliver solutions that enrich the lives of communities we serve. we roll up our sleeves to win with our customers.

By choosing Airtel, you choose to be part of a winning team. All this in addition to a brilliant opportunity to build a career in your field of expertise, across our different operating companies in Africa.

Airtel Africa is proud to be an equal opportunity employer and remain fully committed to diversity and inclusion in the workplace.

Responsibilities

Customer Registration

• Customer registration visitation as per requests (Corporate)
• Registration (corporate) on service camps
• Registration for corporate walk in Customers
• Correspondence and Collection of KYC documentation for corporate customer accounts
• Updating the collected KYC documentation to the developed Enterprise Contract Master
• Organize and coordinate Biometric Registration KYC Service camps
• Archiving all the collected KYC Documents
• Addition and Retention of corporate accounts per TCRA guidelines.

Productivity Report

• Daily Registration report per KAM
• Daily report per company registered
• Overall Enterprise Biometric Registration Progress Report

KYC System & Application Support

• Regular checks on system functionality
• Timely reporting/escalation in case of system failure
• UAT in case of system upgrade or fix

Ad hock Tasks

• KYC UAT as per regulation change & new regulation requirements
• Monitor Agile system application for corporate registration
• CR signoff and preparation for KYC TCRA requirements
• Base Updating and Correction
• Bulk & Biometric Registration for M2M& Non M2M management for corporate accounts
• GA Registration (Bulk)for Individual, corporate and company

Qualifications

Educational Qualifications & Functional/Technical Skills

• Bachelor’s degree in information technology or any other related field.

Relevant Experience (Type of experience and minimum number of years)

• 1-year minimum experience in KYC
• Computer hands-on experience: MS Office & scripting skills

Other requirements (Behavioral etc.)

• Good team player
• Excellent Communication Skills
• Be organized & persistent
• Self Starter

• Customer registration visitation as per requests (Corporate)
• Registration (corporate) on service camps
• Registration for corporate walk in Customers
• Correspondence and Collection of KYC documentation for corporate customer accounts
• Updating the collected KYC documentation to the developed Enterprise Contract Master
• Organize and coordinate Biometric Registration KYC Service camps
• Archiving all the collected KYC Documents
• Addition and Retention of corporate accounts per TCRA guidelines.
• Daily Registration report per KAM
• Daily report per company registered
• Overall Enterprise Biometric Registration Progress Report
• Regular checks on system functionality
• Timely reporting/escalation in case of system failure
• UAT in case of system upgrade or fix
• KYC UAT as per regulation change & new regulation requirements
• Monitor Agile system application for corporate registration
• CR signoff and preparation for KYC TCRA requirements
• Base Updating and Correction
• Bulk & Biometric Registration for M2M& Non M2M management for corporate accounts
• GA Registration (Bulk)for Individual, corporate and company

• MS Office
• Scripting skills
• Good team player
• Excellent Communication Skills
• Organized & persistent
• Self Starter

• Bachelor’s degree in information technology or any other related field.
• 1-year minimum experience in KYC
• Computer hands-on experience: MS Office & scripting skills
• Good team player
• Excellent Communication Skills
• Be organized & persistent
• Self Starter