About the job

Responsibilities

a. Infrastructure Management

• Manage and maintain servers (Windows/Linux), virtual machines, and cloud instances (AWS/Azure/GCP).
• Oversee network infrastructure including switches, routers, firewalls, and VPN connections.
• Ensure high availability and disaster recovery procedures are in place and regularly tested.
• Monitor system performance and proactively address potential issues.

b. Application & Dev Environment Support

• Support development teams with configuration of development, staging, and production environments.
• Manage CI/CD tools (e.g., GitLab CI, Jenkins, GitHub Actions).
• Ensure smooth deployment processes, including version control and environment synchronization.

c. Security & Compliance

• Implement and maintain cybersecurity controls (firewalls, endpoint security, patch management).
• Manage user access, identity, and authorization.
• Conduct regular system audits and enforce company IT policies.
• Ensure compliance with data protection and industry security standards.

d. Systems Administration

• Administer email systems (Microsoft 365/Google Workspace).
• Maintain databases (MySQL, PostgreSQL, SQL Server) including backup and restoration procedures.
• Manage storage systems and ensure data availability and retention.

e. Support & Troubleshooting

• Provide Tier 2/3 technical support for internal users.
• Troubleshoot network, hardware, and software issues quickly and efficiently.
• Provide technical support during client software deployments and infrastructure-related issues.

f. Documentation & Reporting

• Prepare and maintain documentation of systems, configurations, network diagrams, and SOPs.
• Generate routine health check reports, security logs, and incident reports.
• Contribute to IT strategic planning and infrastructure improvement initiatives.

Qualifications

• Bachelor’s Degree in IT, Computer Science, Information Systems, or related field
• 3+ years’ experience in IT infrastructure, system administration, or network engineering.
• Hands-on experience with Windows & Linux servers.
• Strong understanding of networking concepts (LAN/WAN, DNS, DHCP, VLANs).
• Familiarity with cloud platforms (AWS/Azure/GCP).
• Experience managing firewalls, routers, switches.
• Knowledge of database administration and backup strategies.
• Experience supporting software development environments.

• Manage and maintain servers (Windows/Linux), virtual machines, and cloud instances (AWS/Azure/GCP).
• Oversee network infrastructure including switches, routers, firewalls, and VPN connections.
• Ensure high availability and disaster recovery procedures are in place and regularly tested.
• Monitor system performance and proactively address potential issues.
• Support development teams with configuration of development, staging, and production environments.
• Manage CI/CD tools (e.g., GitLab CI, Jenkins, GitHub Actions).
• Ensure smooth deployment processes, including version control and environment synchronization.
• Implement and maintain cybersecurity controls (firewalls, endpoint security, patch management).
• Manage user access, identity, and authorization.
• Conduct regular system audits and enforce company IT policies.
• Ensure compliance with data protection and industry security standards.
• Administer email systems (Microsoft 365/Google Workspace).
• Maintain databases (MySQL, PostgreSQL, SQL Server) including backup and restoration procedures.
• Manage storage systems and ensure data availability and retention.
• Provide Tier 2/3 technical support for internal users.
• Troubleshoot network, hardware, and software issues quickly and efficiently.
• Provide technical support during client software deployments and infrastructure-related issues.
• Prepare and maintain documentation of systems, configurations, network diagrams, and SOPs.
• Generate routine health check reports, security logs, and incident reports.
• Contribute to IT strategic planning and infrastructure improvement initiatives.

• Windows servers
• Linux servers
• AWS
• Azure
• GCP
• network infrastructure
• switches
• routers
• firewalls
• VPN connections
• system performance monitoring
• development environments
• CI/CD tools
• GitLab CI
• Jenkins
• GitHub Actions
• version control
• cybersecurity controls
• endpoint security
• patch management
• user access management
• identity management
• authorization
• system audits
• IT policies
• data protection
• security standards
• email systems
• Microsoft 365
• Google Workspace
• databases
• MySQL
• PostgreSQL
• SQL Server
• backup and restoration procedures
• storage systems
• Tier 2/3 technical support
• network troubleshooting
• hardware troubleshooting
• software troubleshooting
• client software deployments
• documentation
• network diagrams
• SOPs
• health check reports
• security logs
• incident reports
• IT strategic planning
• infrastructure improvement

• Bachelor’s Degree in IT, Computer Science, Information Systems, or related field
• 3+ years’ experience in IT infrastructure, system administration, or network engineering.
• Hands-on experience with Windows & Linux servers.
• Strong understanding of networking concepts (LAN/WAN, DNS, DHCP, VLANs).
• Familiarity with cloud platforms (AWS/Azure/GCP).
• Experience managing firewalls, routers, switches.
• Knowledge of database administration and backup strategies.
• Experience supporting software development environments.