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Vacancy title:
ICT Technical Support Officer
[Type: FULL_TIME, Industry: Banking, Category: Computer & IT]
Jobs at:
Amana Bank
Deadline of this Job:
Monday, June 23 2025
Duty Station:
Dar es Salaam | Dar es Salaam | Tanzania
Summary
Date Posted: Tuesday, June 17 2025, Base Salary: Not Disclosed
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JOB DETAILS:
We are currently seeking to recruit an ICT Technical Support Officer:
The successful candidate will be responsible for the following duties and responsibilities:
– Maintain and supervise the overall performance of biometric systems.
– Maintain and supervise the overall desktop PCs, printers, scanners and the like.
– Provide client support and technical issue resolution via E-Mail, phone and other electronic medium on ICT support issues raised.
– Identify and correct or advise, on operational issues in client computer systems.
– Installing and configuring computer hardware operating systems and applications such as Office365.
– Troubleshooting application systems and software problems and diagnosing and solving software faults.
– Supporting the roll-out of new applications.
– Develop training materials and procedures, and/or train users in the proper use of hardware and software.
– Conduct office automation feasibility studies, including workflow analysis, space design, and cost comparison analysis.
– Confer with staff, users, and management to establish requirements for new systems or modifications.
– Support Admin team in telephone issues as well as other issues requires ICT technical assistance.
Key Competency Requirements:
– Basic computer hardware training.
– Basic Networking knowledge.
– Hands on computer hardware/ printers etc.
– Ability to think out of the box.
Qualifications and Experience required:
– Bachelor’s degree in Computer Science, ICT or any other related field. Reporting line: Manager ICT, Core Banking
Work Hours: 8
Experience in Months: 24
Level of Education: bachelor degree
Job application procedure
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