Background

The Human Resource and Administration Manager will be responsible for providing strategic leadership and oversight in Human Resource Management and Administration functions. The position ensures efficient service delivery in administrative operations, staff management, and organizational development to support the achievement of institutional goals.

Key Duties and Responsibilities

• Supervises HR and Administration Department staff.
• Supports preparation and execution of strategic plans.
• Oversees recruitment and all staff employment matters.
• Advises the General Manager on HR and personnel issues.
• Advises the Board on institutional efficiency and improvements.
• Coordinates implementation of the Client Service Charter.
• Manages security, transport, utilities, and general office safety.
• Oversees maintenance of office equipment, buildings, and premises
• Maintain and monitor employee retirement records.
• Prepares staffing plans, payroll projections, and salary estimates.
• Manages personnel records and staff leave schedules.
• Develops and implement training and development programs.
• Advises on staff motivation, incentives, and discipline.
• Coordinates staff performance appraisals.
• Performs other related duties assigned by supervisor.

Qualifications, knowledge and experience.

• Bachelor’s degree in Human Resource Management, Public Administration or any related field from a recognized institution.
• Strong knowledge of labour laws and HR policies.
• Understanding of HR best practices and organizational development.
• Skills in conflict resolution and employee relations.
• Strong planning, coordination, and supervisory abilities.
• High integrity and confidentiality.
• Proficiency in MS Office and HRIS systems.

Work Experience:

Minimum of two (2) years of relevant work experience.

• Supervises HR and Administration Department staff.
• Supports preparation and execution of strategic plans.
• Oversees recruitment and all staff employment matters.
• Advises the General Manager on HR and personnel issues.
• Advises the Board on institutional efficiency and improvements.
• Coordinates implementation of the Client Service Charter.
• Manages security, transport, utilities, and general office safety.
• Oversees maintenance of office equipment, buildings, and premises
• Maintain and monitor employee retirement records.
• Prepares staffing plans, payroll projections, and salary estimates.
• Manages personnel records and staff leave schedules.
• Develops and implement training and development programs.
• Advises on staff motivation, incentives, and discipline.
• Coordinates staff performance appraisals.
• Performs other related duties assigned by supervisor.

• Conflict resolution
• Employee relations
• Planning
• Coordination
• Supervisory abilities
• High integrity
• Confidentiality
• Proficiency in MS Office
• Proficiency in HRIS systems

• Bachelor’s degree in Human Resource Management, Public Administration or any related field from a recognized institution.
• Strong knowledge of labour laws and HR policies.
• Understanding of HR best practices and organizational development.